Greatwood Collision Center

4.8 (981reviews)
96%
1500 Crabb River Rd,  Sugar Land,  TX  77469
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In operation 22 years.

Greatwood Collision Center is a premier collision repair company focused on providing the highest level of quality and customer service to ensure the customer’s “safety is first”. We are an I-Car Gold Certified Collision Repair Facility located in Sugar Land, Texas and serving communities in Missouri City, Richmond, Rosenberg and surrounding areas in Fort Bend County since 2004. Greatwood Collision Center is interested in providing excellent service to customers in restoring their vehicle to pre-loss condition. We provide a lifetime warranty on repairs for as long as the customer owns the vehicle.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 6:00 pm
Tue 8:00 am - 6:00 pm
Wed 8:00 am - 6:00 pm
Thu 8:00 am - 6:00 pm
Fri 8:00 am - 6:00 pm
Sat Closed
* Holiday hours may differ.
I-Car
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Reviews (981)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for outstanding repair quality, with many noting their vehicles looked brand new upon return and damage was virtually undetectable. The regular communication through texts and phone calls throughout the repair process is a standout highlight, giving customers peace of mind. Many appreciated repairs being completed ahead of schedule. A few customers noted areas for improvement directly from their comments, including last-minute pickup notifications, occasional delays in receiving estimates, and minor oversights such as tire pressure settings and small missing components. Overall, the vast majority of customers express high satisfaction and willingness to recommend the shop.
AI-Generated from reviews written in the last 12 months
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"Very helpful !!!! They did such a good job my car looked as good as it rolled of the showroom!! I could not tel where was the damage !!"
"The damage repair was excellent. The entire vehicle looked like it had been detailed when the work was ..." Read more
"... was my second time to use Greatwood Collision and both times they exceeded my expectations.The car was restored to its original state in a timely ..." Read more
"Excellent work! Very pleased with the repair results. We have used Greatwood Collision for 18 years3 times, ..." Read more
"Car looks really good, greatly appreciate the level of detail taken into repairing the damage. Thank you!"
"... kept me informed as to the status of the repair and they finished ahead of schedule. I could not be more pleased." Read more
"Amazing. My truck was ready in one week. Well ahead of schedule."
"... service. I was kept informed of the progress daily and the work was completed several days ahead of schedule. So far the car is working well. Time will tell whether ..." Read more
"Great work, finished a day earlier than planned, frequent updates and good customer service."
"However, they communicated the delay and it was fine."
"I was updated almost everyday about the status of the repair from the beginning till the end of the service; that ..." Read more
"Communicated extremely well and kept me updated with changes on timeline."
"... simpler. There body shop has always excellent work and kept me up to date on the progress. Nobody wants to get in an accident, but if I did, ..." Read more
"Great service overall. Keeping me informed via text messages and phone calls were wonderful!"
"Great communication so I was always updated, and car looks just like it should"

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

No

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

It was over time and over budget. Instead of 2-3 days, it was 2 weeks and 8% higher cost.

My Experience

Good job, thanks Great Wood Collision .

Likely to Recommend

Repair Quality

Good job guys,thanks

Customer Service

Keep up with the good attitude, thanks.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

No

My Experience

I was driving it on the interstate yesterday and there is a whistling noise coming from the door

My Experience

No comments. Thanks

My Experience

Work was done completely and promptly

My Experience

Always professional and great service. 5 star

Likely to Recommend

Repair Quality

Great service by the staff!

Customer Service

The receptionist and the guy who drove me to Enterprise were both very friendly and helpful.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

We have used Greatwood collision and Greatwood auto repair for several years now! Pretty continuous good results.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Communicated extremely well and kept me updated with changes on timeline.

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

No

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