Greatwood Collision Center

4.8 (975reviews)
96%
1500 Crabb River Rd,  Sugar Land,  TX  77469

In operation 22 years.

Greatwood Collision Center is a premier collision repair company focused on providing the highest level of quality and customer service to ensure the customer’s “safety is first”. We are an I-Car Gold Certified Collision Repair Facility located in Sugar Land, Texas and serving communities in Missouri City, Richmond, Rosenberg and surrounding areas in Fort Bend County since 2004. Greatwood Collision Center is interested in providing excellent service to customers in restoring their vehicle to pre-loss condition. We provide a lifetime warranty on repairs for as long as the customer owns the vehicle.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 6:00 pm
Tue 8:00 am - 6:00 pm
Wed 8:00 am - 6:00 pm
Thu 8:00 am - 6:00 pm
Fri 8:00 am - 6:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (975)

Likely to Recommend

Repair Quality

Quick and easy

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Car looks great, like it was never damaged

Customer Service

They were very helpful and kept me updated on a regular basis

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Excellent job! Very courteous and professional! Really appreciate the service!

Likely to Recommend

Repair Quality

Great atmosphere, service, from start to finish

Customer Service

Great experience

Returned Clean

Likely to Recommend

Customer Service was awful at your location and I do not have to put up with that. I can take my business elsewhere.

Repair Quality

Repairs seem fine but I asked for a quote on additional work I would have liked to be done and did not receive the quote or any communication. Only good thing was your portal guy Charles was very nice and pleasant to deal with.

Customer Service

My Experience

Everyone at the shop was friendly and polite. It was an easy and helpful with the updates on our vehicle. I would highly recommend Greatwood Collision.

Likely to Recommend

Would recommend to family and friends

Repair Quality

Great service and friendly staff assisting, keeping us updated and providing professional service.

Customer Service

Great service

My Experience

I was updated almost everyday about the status of the repair from the beginning till the end of the service; that alone gave me peace of mind.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Very helpful !!!! They did such a good job my car looked as good as it rolled of the showroom!! I could not tel where was the damage !!

Customer Service

Very good !

Returned Clean

Likely to Recommend

Repair Quality

Car looks fine,however you had the car longer than you said when you did the estimate. Carla was very good about giving updates and I appreciated that.

Customer Service

I give Carla a ten.

Returned Clean

My Experience

Great communication

My Experience

The car service was excellent, the representatives were kind and very professional. I was updated during the process of completion on a daily basis. I will recommend the shop to anyone needing car repair.

Likely to Recommend

I've already told my family how pleaded with Greatwood repair. That's how pleased I am

Repair Quality

Every step in the process of my car repair I was notified. That's a first for me. Job well done and my car was very clean at pickup.

Customer Service

All representatives that work at the facility was delightful, smiling, and very professional.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Excellent work! Very pleased with the repair results. We have used Greatwood Collision for 18 years(3 times), and have been happy each time. We highly recommend them!

Likely to Recommend

Repair Quality

Excellent work!

Customer Service

My Experience

This is the second time I have had work done on my Toyota Camry Hybrid by Greatwood Collision. They have done an excellent job of repairing my car. Not only does the car looks brand new on the outside but the interior does too.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

My Experience

My Experience

Greatwood team took care of my car and did a throughout inspection and repair.

My Experience

My car looks great. I am unable to detect where the damage was done.

Likely to Recommend

Repair Quality

Customer Service