Greatwood Collision Center
In operation 22 years.
Greatwood Collision Center is a premier collision repair company focused on providing the highest level of quality and customer service to ensure the customer’s “safety is first”. We are an I-Car Gold Certified Collision Repair Facility located in Sugar Land, Texas and serving communities in Missouri City, Richmond, Rosenberg and surrounding areas in Fort Bend County since 2004. Greatwood Collision Center is interested in providing excellent service to customers in restoring their vehicle to pre-loss condition. We provide a lifetime warranty on repairs for as long as the customer owns the vehicle.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 6:00 pm |
| Tue | 8:00 am - 6:00 pm |
| Wed | 8:00 am - 6:00 pm |
| Thu | 8:00 am - 6:00 pm |
| Fri | 8:00 am - 6:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Scott was excellent keeping me updated and enjoyable to speak to - even gave me a ride to Enterprise!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Staff was friendly and helpful from start to finish.
Returned Clean
Likely to Recommend - 5.0/5.0 -
Greatwood Auto Collision was recommended to me by a friend. We have already taken several vehicles for repair there previously and are very pleased to recommend them in the future.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Your team made everything very smooth and easy for me!
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Your team is great and communicates to each other swiftly and respectfully. It was great to watch. Especially the Hispanic gentleman in the front.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The color match was really good and all the body lines and figment of pieces seemed just fine
Customer Service - 5.0/5.0 -
They did a great job with taking care of what I needed and in a timely manner as well
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
GWC did a great job making my truck look awesome, no complaints what so ever.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.0/5.0
Repair Quality - 3.0/5.0
Customer Service - 3.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Picked up car on Saturday - bumper looked perfect. On Monday I backed into a chain link fence and put multiple scratches on the bumper. I am so stupid.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
I thought they did a great job repairing my SUV and would for sure use them again and refer them to friends and family. I received A1 service from beginning to end!
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 1.0/5.0 -
Manager Lisa failed to provide all requested work. We requested a quite and authorized the work. We even showed Lisa where we had authorized the work in writing and signed for what work was to be performed. Lisa dismissed our dissatisfaction and acted like she was so busy that she could not bothered by this error. Said it would be over a week before she would be able to schedule my car to fix her oversight. I will never use Greatwood Collision again. I don’t appreciate being dismissed as a customer.
Customer Service - 0.5/5.0 -
The manager Lisa needs to be sent back to customer service training. From my conversation with Lisa, it is apparent to that your shop has so much work that they don’t care about repeat business. I’ve never had my issue dismissed by a manager like Lisa dismissed me. She acted like I was wasting her time.