Greatwood Collision Center

4.8 (975reviews)
96%
1500 Crabb River Rd,  Sugar Land,  TX  77469

In operation 22 years.

Greatwood Collision Center is a premier collision repair company focused on providing the highest level of quality and customer service to ensure the customer’s “safety is first”. We are an I-Car Gold Certified Collision Repair Facility located in Sugar Land, Texas and serving communities in Missouri City, Richmond, Rosenberg and surrounding areas in Fort Bend County since 2004. Greatwood Collision Center is interested in providing excellent service to customers in restoring their vehicle to pre-loss condition. We provide a lifetime warranty on repairs for as long as the customer owns the vehicle.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 6:00 pm
Tue 8:00 am - 6:00 pm
Wed 8:00 am - 6:00 pm
Thu 8:00 am - 6:00 pm
Fri 8:00 am - 6:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (975)

My Experience

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Repair Quality

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Reliable and confident. Frank is awesome

Repair Quality

Easy to work with.

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Customer Service

Returned Clean

My Experience

Thanks Joe and his team. Excellent work. The car was repaired as scheduled and within the estimated cost.

Likely to Recommend

Repair Quality

Thanks Joe and his team, good job! Have the car repaired as scheduled and within the estimation.

Customer Service

Returned Clean

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Repair Quality

Great work

Customer Service

All questions were answered thoroughly

Returned Clean

Likely to Recommend

For sure but hopefully I don’t have to cause I don’t like to get in accidents.

Repair Quality

Always give great customer services. My car looks so good after you fix it . Very happy with your work so far . Took care of me second time now .

Customer Service

Very friendly even when I bother them by calling them so often . My car is very important to me cause I can’t afford another one for long time . Great friendly staff .

Returned Clean

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Repair Quality

Looks good and drives fine thus far.

Customer Service

All questions and concerns responded to.

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Returned Clean

My Experience

Greatwood Collision did a great job. They kept me informed throughout the process and handled all of the insurance.

My Experience

Joe and Carla are both great. Kept me informed through the entire process.

Likely to Recommend

Repair Quality

I’m giving a 10 due to service recovery. Had a problem with the repair and when I brought the car back you accepted responsibility and will do a second repair at no cost.

Customer Service

Due to service recovery

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

The staff in the office were super friendly and helpful. I appreciate the constant updates on the progress of the repairs. Only one suggestion for improvement. The pressure for the new tire was left at 44 psi, which was way beyond the 33 psi as suggested by the car manufacturer. Maybe an opportunity for training the technician to pay attention to details.

Returned Clean

Likely to Recommend

Service was fantastic. Use them you won't be disappointed!

Repair Quality

They made the insurance process with the other persons insurance and renting a car incredibly smooth. I have never been so satisfied after getting hit.

Customer Service

Everyone was incredibly nice and helpful. Helped with the rent car service.... excellent people to work with.

Returned Clean

Likely to Recommend

Repair Quality

Front desk staff very welcoming, so were a few of the mechanic guys who said hello. Staff very efficient on sign in process, did not take long for my car to get fixed at all and I received email status updates each day. Pick up was quick. This place is efficient, quick, and friendly and they did the job right - what more can you ask for??? HIGHLY RECOMMEND Greatwood Collision Center.

Customer Service

Returned Clean

My Experience

My Experience

Very good job thanks

My Experience

Amazing. My truck was ready in one week. Well ahead of schedule.

Likely to Recommend

Repair Quality

Very satisfied. My truck was back to me in 1 week in perfect condition.

Customer Service

Very satisfied. My truck was back to me in 1 week in perfect condition.

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

This was my second time to use Greatwood Collision and both times they exceeded my expectations.The car was restored to its original state in a timely manner. From the initial visit to get an estimate until completion, it was a great experience. Everyone was very professional and the car looks great!

Customer Service