Greenway Ford KC

4.8 (196reviews)
96%
9505 E Hwy 350,  Raytown,  MO  64133

In operation 73 years.

Easy going, friendly, loyal customer service.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (196)

My Experience

The best body shop ever! Ryan was super informative about everything my car needed and the entire process! Everyone is super nice! i will recommend this shop to anyone! Took my car to the cash wash to get rid of my membership without even telling the worker where the work was done he noticed exactly where it was because of how such an amazing job they did! if that does not tell you about the work then i dont know what will! My car looks like nothing ever happened to her! So glad i went with this dealership! They exceeded my expectations :)

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I thought some chips was not caused by rocks

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Ryan was great to work with!

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Returned Clean

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My Experience

I have never had better service, felt so connected, appreciated, and cared for by any company than I had with my experience with the Greenway Ford Collision Center with Ryan and Amber at the helm. From the moment I first arrived needing a jump and start the service intake process a day prior to the scheduled date and all the way thru to the final delivery - I cannot say enough about how well everything went. It was all done with professionalism, ahead of time, and on budget. I am very well pleased. The next time I need service or perhaps another vehicle, I will definitely consider doing so at Greenway Ford of KC. Thank you.

Likely to Recommend

I already have a few times. I do most of everything in life based upon relationships.

Repair Quality

Please see: https://www.carwise.com/s/ce7887/complete

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My Experience

There's still things wrong with it that they said it's still my fault when it wasn't my fault I don't understand that how the radio wasn't turning off before the accident and now they're telling me it's my fault it don't turn off that I gotta buy something I thought that's why I came to fix the car in the front end is not correct. They didn't do a front and alignment on it so I don't understand why you stayed right there under budget Before they wanted it out because you wanted to work that is kind of BS to me, but that's how you guys work I guess

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Great experience! Kind people! Superior quality services!

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Superior!

Returned Clean

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Great job..

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Returned Clean

My Experience

I'm very satisfied with my car

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I recommend

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Satisfied

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See previous notes

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Work is not yet complete. The wrong flaps were installed and two of the broken grills were not replaced. The body shop was getting with parts. Waiting for Ryan to call back with and update…

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See previous note

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First, you need a visible sign from all directions including your parking lot. Drive East from the original body shop location there is no signage that is visible. Your service dept used to be an outstanding experience. I went there to find where the body shop is. I had to interrupt two conversations to get information. Finally was able to get the vehicle turned in.

Customer Service

Ryan and the team were great. They had everything done within a week.

My Experience

Since the first time I went there to get an estimate I feel confidence in the way Ryan take care, answer my questions and really listen to my concerns. During all process the communication was excellent and I can't be more happy with the final result. Great experience and an especial thank you to Ryan.

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Great service. Kept me update everyday. Ryan was a highlight since the first time I came to check the damage. Very easy to communicate, helpful and respectful. Great service.

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