Greg Ellinger Collision

5.0 (578reviews)

100%

(315) 337-5844

5839 Rome Taberg Rd, Rome, NY 13440

100%

See Photos

5839 Rome Taberg Rd
Rome, NY 13440

Get Directions Website Email

About Greg Ellinger Collision

See Photos

5839 Rome Taberg Rd
Rome, NY 13440

Get Directions Website Email

We offer : Automotive collision repair, Medium and Heavy Duty fleet collision repair, Bus collision repair, Towing and transport for all the above mentioned

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Towing
Automotive Glass Replacement
Motorcycle Repair
Paintless Dent Repair

Payment Types

Discover Card
MasterCard
Visa
Cash
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	8:00 am - 5:00 pm
Tue	8:00 am - 5:00 pm
Wed	8:00 am - 5:00 pm
Thu	8:00 am - 5:00 pm
Fri	8:00 am - 5:00 pm
Sat	Closed

* Holiday hours may differ.

Call

Website

Reviews (578)

Sort By:
Newest
Rating

548 Customers Rated

5 Stars

84.8% Complete

(490)
4 Stars

7.1% Complete

(41)
3 Stars

0.5% Complete

(3)
2 Stars

0.7% Complete

(4)
1 Star

0.5% Complete

(3)
< 1 Star

1.2% Complete

(7)

Customers say

Overall Customer Satisfaction

Customers consistently praise the exceptional customer service, with staff described as friendly, professional, and going above and beyond expectations. The quality of repairs receives outstanding feedback, with many noting their vehicles look better than new and expressing complete satisfaction with workmanship. Communication throughout the repair process is highlighted as excellent, with regular updates and prompt responses to questions. Timeliness is generally strong, with many repairs completed ahead of schedule, though some customers experienced delays due to parts availability. Additional appreciated services include thorough vehicle cleaning inside and out, which often exceeded customer expectations.

Select to learn more

Service Quality
Timeliness
Communication

"... good shop who actually takes pride in their work. My car runs like it is brand new again! I can not thank you enough for all of your hard work ..." Read more

"Very satisfied, Went above and beyond.. Excellent job my Jeep looks better now than it did when I bought it!! Job was complete in a very timely ..." Read more

"... estimate completed and to have the repair work done. This is best service I have ever seen from any repair facility." Read more

"Perfect workmanship as always!"

"Excellent work. Vehicle looks great."

"Exceptional work and repair finished ahead of time estimated."

"My car was finished earlier than expected and I was so grateful!"

"Was promised in 7-8 business days. Was completed in 4 days."

"I was told it would not take very long to repair, and two days later it was done and ready for pickup."

"We received our vehicle on a Friday. I was not expecting it until Monday or Tuesday the following ..." Read more

"Constant communication as soon as new information was given to them about the repairs or parts coming in. ..." Read more

"I was updated through the entire process."

"Your staff contacted me every step of the process to keep me updated. They went above and beyond when ..." Read more

"The phone calls I had with the office were always friendly, informative, and reassuring. We were given ..." Read more

"Everyone was so nice. I would call and if they didn't have an answer, they would get back to me that day."

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"... good shop who actually takes pride in their work. My car runs like it is brand new again! I can not thank you enough for all of your hard work ..." Read more

"Very satisfied, Went above and beyond.. Excellent job my Jeep looks better now than it did when I bought it!! Job was complete in a very timely ..." Read more

"... estimate completed and to have the repair work done. This is best service I have ever seen from any repair facility." Read more

"Perfect workmanship as always!"

"Excellent work. Vehicle looks great."

"Exceptional work and repair finished ahead of time estimated."

"My car was finished earlier than expected and I was so grateful!"

"Was promised in 7-8 business days. Was completed in 4 days."

"I was told it would not take very long to repair, and two days later it was done and ready for pickup."

"We received our vehicle on a Friday. I was not expecting it until Monday or Tuesday the following ..." Read more

"Constant communication as soon as new information was given to them about the repairs or parts coming in. ..." Read more

"I was updated through the entire process."

"Your staff contacted me every step of the process to keep me updated. They went above and beyond when ..." Read more

"The phone calls I had with the office were always friendly, informative, and reassuring. We were given ..." Read more

"Everyone was so nice. I would call and if they didn't have an answer, they would get back to me that day."

Natalino (BMW owner) reviewed 7/31/26

Excellent as always !

The best service from the best people

J (Toyota owner) reviewed 7/24/26

Jason (Honda owner) reviewed 7/6/26

Joseph (Toyota owner) reviewed 7/2/26

Helen (Volkswagen owner) reviewed 6/22/26

I would have no hesitation about recommending Ellinger's to a family member.

I'm very happy with the quality of the repair work. The car is like new.

The phone calls I had with the office were always friendly, informative, and reassuring. We were given accurate information and were able to rely on it.

Madison (Honda owner) reviewed 6/22/26

Work was done quickly and my car looks good as new! Can’t even tell there was ever any damage.

All communication went through my dad so i can’t really comment but he never mentioned any issues.

Fred (Kia owner) reviewed 6/12/26

Exceptional work and repair finished ahead of time estimated.

Top Notch Customer Service on point through the entire process.

Marian (Chevrolet owner) reviewed 6/10/26

Danielle (Chevrolet owner) reviewed 6/8/26

William (Chevrolet owner) reviewed 5/18/26

I have told a few people that if they are in need of work, go to this shop.

It was very easy to have an estimate completed and to have the repair work done. This is best service I have ever seen from any repair facility.

Great, I was treated very well from the minute I entered the facility and was called with updates to my claim/repair. My vehicle was returned cleaner than it was dropped off.

Michael (Subaru owner) reviewed 5/8/26

Louis (Volkswagen owner) reviewed 5/5/26

Amber (Chevrolet owner) reviewed 4/30/26

James (Ford owner) reviewed 4/28/26

Roy (Nissan owner) reviewed 4/28/26

Jimmy (Chevrolet owner) reviewed 4/24/26

There the only choice everyone is second

They were really really good, helpful, great and the work they did was excellent

Chad (GMC owner) reviewed 4/20/26

Very helpful with complete process. Work looked great.

Deborah (Chevrolet owner) reviewed 4/13/26

John (GMC owner) reviewed 4/13/26

Catherine (Volkswagen owner) reviewed 4/9/26

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It's not advisable to drive your car to an auto body repair shop if you see fluids leaking, the steering or suspension feels misaligned, the car is making an unusual noise after an accident, or if an air bag was deployed.

Greg Ellinger Collision

About Greg Ellinger Collision

Reviews (578)

548 Customers Rated

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean