Greg Ellinger Collision

5.0 (586reviews)
100%
5839 Rome Taberg Rd,  Rome,  NY  13440

We offer : Automotive collision repair, Medium and Heavy Duty fleet collision repair, Bus collision repair, Towing and transport for all the above mentioned

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Paintless Dent Repair
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (586)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for exceptional repair quality, with many noting their vehicles looked better than before the damage. The staff receives high marks for being friendly, professional, and knowledgeable. Communication throughout the repair process is frequently highlighted as a strength, with customers appreciating being kept informed at every step. Timeliness is another standout, as numerous customers noted repairs were completed ahead of schedule. Customers also frequently expressed pleasant surprise at receiving their vehicles cleaned inside and out. A few customers noted minor concerns, including occasional delays and one instance of limited proactive communication, as shared directly in their feedback.
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"... estimate completed and to have the repair work done. This is best service I have ever seen from any repair facility." Read more
"Very satisfied, Went above and beyond.. Excellent job my Jeep looks better now than it did when I bought it!! Job was complete in ..." Read more
"... on what each step entailed. Excellent craftsmen. You would never know my vehicle had any damage" Read more
"They did a wonderful job their customer service is second to none washed inside and outside very satisfied to a job ..." Read more
"I would 100% recommend this business. It was literally the EASIEST thing from start to finish I have ever experienced w a repair shop"
"Was promised in 7-8 business days. Was completed in 4 days."
"Exceptional work and repair finished ahead of time estimated."
"The repair looks great and was done faster than anticipated! Thank you for all your hard work!"
"... was told it would not take very long to repair, and two days later it was done and ready for pickup." Read more
"Damage was a lot more than first estimate, vehicle was done in less than 2 weeks."
"Your staff contacted me every step of the process to keep me updated. They went above and beyond when it came to the rental ..." Read more
"The time line for repairs the shop provided was accurate."
"The phone calls I had with the office were always friendly, informative, and reassuring. We were given accurate information and were able to rely on it."
"... walk in the door with the professional office staff. Kept me informed on what each step entailed. Excellent craftsmen. You would never know my vehicle ..." Read more
"I was updated through the entire process."

Likely to Recommend

The service was very good they took care of it good

Repair Quality

Nothing but the best very good job excellent work

Customer Service

Very very good very polite and excellent service enjoyed it

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Have always gone there for mine and my family's repairs

Repair Quality

Excellent vehicle repair business. This starts as soon as you walk in the door with the professional office staff. Kept me informed on what each step entailed. Excellent craftsmen. You would never know my vehicle had any damage

Customer Service

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Repair Quality

The repair looks great and was done faster than anticipated! Thank you for all your hard work!

Customer Service

Everyone was vety helpful and kept us informed.

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I have already recommended the shop to others

Repair Quality

The repairs were great everyone comment on how excellent my car looked! Thank you for the great job!

Customer Service

Excellent

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Repair Quality

Excellent as always !

Customer Service

The best service from the best people

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I would have no hesitation about recommending Ellinger's to a family member.

Repair Quality

I'm very happy with the quality of the repair work. The car is like new.

Customer Service

The phone calls I had with the office were always friendly, informative, and reassuring. We were given accurate information and were able to rely on it.

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Repair Quality

Work was done quickly and my car looks good as new! Can’t even tell there was ever any damage.

Customer Service

All communication went through my dad so i can’t really comment but he never mentioned any issues.

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Repair Quality

Exceptional work and repair finished ahead of time estimated.

Customer Service

Top Notch Customer Service on point through the entire process.

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I have told a few people that if they are in need of work, go to this shop.

Repair Quality

It was very easy to have an estimate completed and to have the repair work done. This is best service I have ever seen from any repair facility.

Customer Service

Great, I was treated very well from the minute I entered the facility and was called with updates to my claim/repair. My vehicle was returned cleaner than it was dropped off.

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