Greg Ellinger Collision
5839 Rome Taberg Rd,
Rome,
NY
13440
USA
We offer : Automotive collision repair, Medium and Heavy Duty fleet collision repair, Bus collision repair, Towing and transport for all the above mentioned
Services
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Motorcycle Repair
- Paintless Dent Repair
Payment Types
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
Languages
- English
Hours
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Customers say
Overall Customer Satisfaction
Customers consistently express high satisfaction with the shop's repair quality, frequently noting that vehicles look better than before the damage or even better than when originally purchased. The staff receives widespread praise for being friendly, professional, and courteous both in person and over the phone. Many customers highlight the shop's proactive communication, appreciating being kept informed throughout the repair process. Timeliness is another strong point, with numerous customers noting their vehicles were completed ahead of schedule. Customers also frequently mention the unexpected bonus of receiving their vehicles cleaned inside and out. A few customers noted minor concerns such as extended repair timelines due to parts availability or additional damage discovered, though these were generally understood as circumstantial. Overall, the shop is highly recommended by its customers.
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Service Quality
"Exceptional work and repair finished ahead of time estimated."
"Very satisfied, Went above and beyond.. Excellent job my Jeep looks better now than it did when I bought it!! Job was complete in a very timely manner.. Would ..."
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"... repaired. The communication is out of this world and the staff is so friendly and outgoing to make sure any concern or question is taken care of quickly and efficiently. ..."
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"They did a wonderful job their customer service is second to none washed inside and outside very satisfied to a job well done"
"... estimate completed and to have the repair work done. This is best service I have ever seen from any repair facility."
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"Was promised in 7-8 business days. Was completed in 4 days."
"Exceptional work and repair finished ahead of time estimated."
"My vehicle clean and ready for me at the time designated for pickup - there were no delays whatsoever."
"My car was finished earlier than expected and I was so grateful!"
"... Monday night they started Tuesday and it had been finished with all the body work and paint by the following Monday and was at the dealership for calibration by Tuesday ..."
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"... best experience ever for getting my car repaired. The communication is out of this world and the staff is so friendly and outgoing to make sure any concern or question ..."
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"Your staff contacted me every step of the process to keep me updated. They went above and beyond when it came to the rental ..."
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"The phone calls I had with the office were always friendly, informative, and reassuring. We were given accurate information and were able to rely on it."
"... spoke with at Ellinger Collision treated me great and explained to me all the repairs that would done to my vehicle. They were very pleasant to deal with."
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"Staff were able to provide updates on the progress of the repairs"
Natalino
(BMW owner)
reviewed 7/31/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent as always !
Customer Service - 5.0/5.0 -
The best service from the best people
Returned Clean
J
(Toyota owner)
reviewed 7/24/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Jason
(Honda owner)
reviewed 7/6/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Joseph
(Toyota owner)
reviewed 7/2/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Helen
(Volkswagen owner)
reviewed 6/22/26
Likely to Recommend - 5.0/5.0 -
I would have no hesitation about recommending Ellinger's to a family member.
Repair Quality - 5.0/5.0 -
I'm very happy with the quality of the repair work. The car is like new.
Customer Service - 5.0/5.0 -
The phone calls I had with the office were always friendly, informative, and reassuring. We were given accurate information and were able to rely on it.
Returned Clean
Madison
(Honda owner)
reviewed 6/22/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Work was done quickly and my car looks good as new! Can’t even tell there was ever any damage.
Customer Service - 5.0/5.0 -
All communication went through my dad so i can’t really comment but he never mentioned any issues.
Returned Clean
Fred
(Kia owner)
reviewed 6/12/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Exceptional work and repair finished ahead of time estimated.
Customer Service - 5.0/5.0 -
Top Notch Customer Service on point through the entire process.
Returned Clean
Marian
(Chevrolet owner)
reviewed 6/10/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Danielle
(Chevrolet owner)
reviewed 6/8/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
William
(Chevrolet owner)
reviewed 5/18/26
Likely to Recommend - 5.0/5.0 -
I have told a few people that if they are in need of work, go to this shop.
Repair Quality - 5.0/5.0 -
It was very easy to have an estimate completed and to have the repair work done. This is best service I have ever seen from any repair facility.
Customer Service - 5.0/5.0 -
Great, I was treated very well from the minute I entered the facility and was called with updates to my claim/repair. My vehicle was returned cleaner than it was dropped off.
Returned Clean
Michael
(Subaru owner)
reviewed 5/8/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Louis
(Volkswagen owner)
reviewed 5/5/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Amber
(Chevrolet owner)
reviewed 4/30/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
James
(Ford owner)
reviewed 4/28/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Roy
(Nissan owner)
reviewed 4/28/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Returned Clean
Jimmy
(Chevrolet owner)
reviewed 4/24/26
Likely to Recommend - 5.0/5.0 -
There the only choice everyone is second
Repair Quality - 5.0/5.0 -
They were really really good, helpful, great and the work they did was excellent
Customer Service - 5.0/5.0
Returned Clean
Chad
(GMC owner)
reviewed 4/20/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very helpful with complete process. Work looked great.
Customer Service - 5.0/5.0
Returned Clean
Deborah
(Chevrolet owner)
reviewed 4/13/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
John
(GMC owner)
reviewed 4/13/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Catherine
(Volkswagen owner)
reviewed 4/9/26