Greg Ellinger Collision

5.0 (593reviews)

100%

(315) 337-5844

5839 Rome Taberg Rd, Rome, NY 13440

100%

See Photos

5839 Rome Taberg Rd
Rome, NY 13440

Get Directions Website Email

About Greg Ellinger Collision

See Photos

5839 Rome Taberg Rd
Rome, NY 13440

Get Directions Website Email

We offer : Automotive collision repair, Medium and Heavy Duty fleet collision repair, Bus collision repair, Towing and transport for all the above mentioned

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Towing
Automotive Glass Replacement
Motorcycle Repair
Paintless Dent Repair

Payment Types

Discover Card
MasterCard
Visa
Cash
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	8:00 am - 5:00 pm
Tue	8:00 am - 5:00 pm
Wed	8:00 am - 5:00 pm
Thu	8:00 am - 5:00 pm
Fri	8:00 am - 5:00 pm
Sat	Closed

* Holiday hours may differ.

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Website

Reviews (593)

Sort By:
Newest
Rating

563 Customers Rated

5 Stars

85.2% Complete

(505)
4 Stars

6.9% Complete

(41)
3 Stars

0.5% Complete

(3)
2 Stars

0.7% Complete

(4)
1 Star

0.5% Complete

(3)
< 1 Star

1.2% Complete

(7)

Customers say

Overall Customer Satisfaction

Customers consistently praised the shop for delivering exceptional repair quality, with many noting their vehicles looked brand new upon return. The professionalism and friendliness of the staff were frequently highlighted, along with clear and timely communication throughout the repair process. Several customers were pleasantly surprised to receive their vehicles cleaner than when dropped off, both inside and out. Repairs were often completed ahead of schedule, and customers appreciated being kept informed at every stage. A few customers noted minor delays or follow-up visits, citing parts availability or small adjustments needed, but these were generally resolved promptly and to satisfaction. Overall, customers expressed high satisfaction and a strong willingness to recommend the shop to family and friends.

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Service Quality
Timeliness
Communication

"Excellent vehicle repair business. This starts as soon as you walk in the door with the professional office ..." Read more

"... estimate completed and to have the repair work done. This is best service I have ever seen from any repair facility." Read more

"Ellinger's was not only professional and welcoming but extremely kind! They were very fast in my repairs! I hit a deer ..." Read more

"... your repair shop to repair our vehicles and we are very pleased and satisfied with all the hard and dedicated work your employees put into the repair process. ..." Read more

"I would 100% recommend this business. It was literally the EASIEST thing from start to finish I have ever experienced w a repair shop"

"... Monday night they started Tuesday and it had been finished with all the body work and paint by the following Monday and was at the dealership for calibration ..." Read more

"We received our vehicle on a Friday. I was not expecting it until Monday or Tuesday the following week."

"Exceptional work and repair finished ahead of time estimated."

"... was told it would not take very long to repair, and two days later it was done and ready for pickup." Read more

"My vehicle clean and ready for me at the time designated for pickup - there were no delays whatsoever."

"The phone calls I had with the office were always friendly, informative, and reassuring. We were given accurate information and were able to rely on it."

"I was updated through the entire process."

"... spoke with at Ellinger Collision treated me great and explained to me all the repairs that would done to my vehicle. They were very pleasant to deal with." Read more

"... very well from the minute I entered the facility and was called with updates to my claimrepair. My vehicle was returned cleaner than it was dropped off." Read more

"Everyone was vety helpful and kept us informed."

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication