Gregg Young Collision-Norwalk
In operation 26 years, 12 years at this location.
You depend on your vehicle to help you live your best life every day. When the unexpected happens, trust Gregg Young Collision of Norwalk to get you back on the road safely and efficiently. We understand that when it comes to vehicle maintenance, repair, or body work, you want your vehicle fixed correctly, affordably, and in a timely manner. Bring your vehicle to our professional collision repair center in Norwalk, IA, for care you can count on. Schedule an appointment or give us a call at (515) 256-4010. Gregg Young Chevrolet is conveniently located off IA-28 at 2501 Sunset Drive in Norwalk. Our Collision Center is open Monday-Friday between 8:00 a.m. and 5:00 p.m. “At Gregg Young Collion Centers We are Driven to go the Extra Mile for You!”
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
We were impressed with how fast the repair was done
Customer Service - 5.0/5.0 -
Scott was very easy to work with
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Their awesome! Scott is amazing and the guys in the body shop did a great job! Thank you so much!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thank you Scott and crew! I love Gregg Young! I wouldn’t go anywhere else! They are professional, and very accommodating!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
I'm very upset. I feel ripped off.
Repair Quality - 0.5/5.0 -
Dropped my car off Feb 3rd, for body work and check engine light. Code was reading thermostat issues, changed my battery and 2 tires which were still decent but I agreed to have them put 2 new ones on. Had front 2 replaced 3 days prior at another shop. They told Me my back ones still had 60% life. Get a call Thursday Feb 24th to finally come pick up my vehicle. Body work doesn't fit properly under passenger wheel well, as well as when I go to the lot to start it it's completely dead. On top of that the check engine light is still on. They tell me to go ahead and drive it home and call and reschedule an appointment because someone else needs the loaner car I was using. My car overheats on the interstate the next day. So I get it back into their shop. Been 3 days and they call me today saying they still haven't looked at it. Now I've been driving my brand new 2022 chevy silverado I just bought from their dealership brand new to and from for work 120+ miles a day... Im seriously pissed!! On top of that I'm supposed to get the seats sprayed and treated and the seat warmer chips installed in my new truck, but can't because my car isn't done. A $3000 bill for the car work I've already paid and nothing is fixed right. At this point I want to return the truck, get my money back for the car, as well as my $12500 I put down the day I purchased my truck. I'm a pretty easy going guy, but this is extremely frustrating as I'm trying to run a business and also working full time. My trucks depreciating every mile I put on it. Exactly why I wanted my car fixed. I understand things happen and stuff goes wrong. But a month wait, $3000 down, and nothing in return is completely unacceptable. If this was my business I would be completely embarrassed. Hopefully I'll get some answers soon.
Customer Service - 0.5/5.0
Returned Clean
Kept me Informed?
No
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0 -
kept me well informed. Work looks great but now just have to give it a little time to make sure that is working the same as it was before, which only time will tell.
My Experience - 5.0/5.0 -
Totally satisfied with their work and professionalism. Would recommend them to anybody. Good job. Thank you for taking care of my truck.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
good info, great dealing with insurance, met time schedule, did a good job, comfortable to deal with.
Customer Service - 5.0/5.0 -
Scott was great to work with
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Body work done came out amazingly well. Appreciate them taking the time to clean the entire car inside and out too.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Fantastic service Would recommend Great updates