Gregg Young Collision-Norwalk
In operation 26 years, 12 years at this location.
You depend on your vehicle to help you live your best life every day. When the unexpected happens, trust Gregg Young Collision of Norwalk to get you back on the road safely and efficiently. We understand that when it comes to vehicle maintenance, repair, or body work, you want your vehicle fixed correctly, affordably, and in a timely manner. Bring your vehicle to our professional collision repair center in Norwalk, IA, for care you can count on. Schedule an appointment or give us a call at (515) 256-4010. Gregg Young Chevrolet is conveniently located off IA-28 at 2501 Sunset Drive in Norwalk. Our Collision Center is open Monday-Friday between 8:00 a.m. and 5:00 p.m. “At Gregg Young Collion Centers We are Driven to go the Extra Mile for You!”
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 3.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0 -
My complaint is with Nationwide. Making a preferred provider shop utilize used parts when the correct parts were not available. Caused my vehicle repair to be delayed over two weeks.
Likely to Recommend - 2.5/5.0 -
I love the sales people
Repair Quality - 2.5/5.0 -
This was not a good experience for me. The communication between the dealership and Insurance company was awful. I was originally told that the dealership was going to charge towing and storage fees and that I would have to pay out of pocket. I was also told that the dealership refused to due repairs and they needed to get approval from the executives to do so. Insurance company told me to remove the vehicle but dealership had already took the vehicle apart. The dealership said they had left messages that I never got. It was just a complete mess in the beginning and caused a lot of unwanted stress. The vehicle took about two months to complete. When I got there to pick up the vehicle…it was not communicated that they needed to call the bank to verify the check I wrote. The bank called me wondering what was going on as the bank I bank at is my employer. This whole experience was draining.
Customer Service - 2.5/5.0
Returned Clean
My Experience - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Thanks for the hard work and great repair.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great work and back to before the accident! I’m grateful that been able to work with Ryan and the gygroup
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Curtis and Ryan knowledgeable and kept me informed on status of my vehicle I would highly recommend you services
Customer Service - 5.0/5.0 -
Cutis and Ryan are the best
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 2.0/5.0 -
Received my vehicle back with car chalk/markings around front driver’s side wheel. The areas were not fixed.
Customer Service - 0.5/5.0 -
My husband passed away between the time we had the estimate and our appointment. Requests to route phone calls and updates to a friend who was trying to handle this situation to take stress off my plate were repeatedly ignored.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I appreciated the fast estimate, coordination with the insurance company, and the calls twice a week with updates.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 1.0/5.0
Repair Quality - 4.5/5.0 -
Repair itself seems just fine
Customer Service - 1.0/5.0 -
Wrong part was ordered requiring a second visit. Understandable. Service manager did not follow up when the part came in nor did he follow through on commitment to “work with me” on the price due to the time commitment wasted. Classic over promise and under deliver all the way through.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Happy as usual
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
Very accommodating.
Customer Service - 4.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Your team was great at keeping me informed and explained the black paint might look odd after the work was completed but if I have any questions about it to call back. They also guided me through the insurance process as I didn't receive any info from the insurance adjuster!
Likely to Recommend - 5.0/5.0
Repair Quality - 1.0/5.0 -
I received an i initial email and a call and had no other communication about my claim
Customer Service - 5.0/5.0 -
They were great
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Ryan and Curtis were very responsive to my requests and the repair was done well. Love my extra looks power.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great work
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Gregg Young did great work on my car. It looks fantastic