Gregg Young Collision-Norwalk
In operation 26 years, 12 years at this location.
You depend on your vehicle to help you live your best life every day. When the unexpected happens, trust Gregg Young Collision of Norwalk to get you back on the road safely and efficiently. We understand that when it comes to vehicle maintenance, repair, or body work, you want your vehicle fixed correctly, affordably, and in a timely manner. Bring your vehicle to our professional collision repair center in Norwalk, IA, for care you can count on. Schedule an appointment or give us a call at (515) 256-4010. Gregg Young Chevrolet is conveniently located off IA-28 at 2501 Sunset Drive in Norwalk. Our Collision Center is open Monday-Friday between 8:00 a.m. and 5:00 p.m. “At Gregg Young Collion Centers We are Driven to go the Extra Mile for You!”
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
Ryan at Gregg Young was very informative throughout the process.
Customer Service - 5.0/5.0
Likely to Recommend - 1.5/5.0
Repair Quality - 0.5/5.0 -
My vehicle is not fixed. Onstar does not work. I had my car in for bodywork, when I got it back, the radio didn’t work. We called Onstar and they said my vehicle wasn’t responding and I needed to take it to the dealership for them to reset the system. They gave me a code to give them. I took it in and they did some system upgrades and got onstar to turn on, but they never tested if onstar was working. I don’t think they called onstar. When i got it back, the only issue that was fixed of the list that I gave them was that the radio was working. The clock doesn’t keep the right time, the garage door buttons aren’t on the Home Screen, the speed limit isn’t on the smart display on the windshield, the Buick app won’t start the car or lock and unlock the doors, and now the onstar button isn’t on any longer. I was working with the manager Taylor, he thought the system might reboot over night and to call him in the morning with the update. I called him the next morning and they said he would call me right back. I am still waiting for him to call me back and that was two weeks ago.
Customer Service - 0.5/5.0 -
They are very nice but they don’t fix the vehicle. The vehicle hasn’t worked Pepe’s since I bought it a year ago.
Returned Clean
Likely to Recommend - 5.0/5.0 -
I will recommend your service
Repair Quality - 5.0/5.0 -
I loved talking to a real person not AI, which is very annoying! Curtis and Ryan in collision kept me updated and saved me money! A++
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Curtis went out of his way to work with State Farm insurance, I myself would not have had that kind of patience to work with them.
Customer Service - 5.0/5.0 -
Refer to my first comment
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
They tried hard to get the door ding out, and described the why very clearly.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Highly recommend this shop. Service was above and beyond what’s typical
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great job on the repair! I would definitely recommend to family and friends.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I recently had my Chevrolet 3500HD repaired at Gregg Young Norwalk Body Shop, and I couldn't be happier with the service! Ryan (Body Shop Manager) and his staff were friendly, professional, and kept me updated throughout the entire process. They handled my insurance claim efficiently, making it a stress-free experience. The quality of the repairs was exceptional—my 3500HD looks as good as new! I highly recommend this shop for anyone in need of reliable and high-quality auto body repairs. Excellent work and great customer service!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Ryan was great to work with, good communication, car looks better than ever!
Likely to Recommend - 5.0/5.0 -
I have no complaints and if asked, would suggest Gregg Young Norwalk.
Repair Quality - 5.0/5.0 -
Cordial and informative.
Customer Service - 5.0/5.0 -
They listened and answered my questions.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Tyler, Andrew and Ryan are super
Repair Quality - 5.0/5.0 -
Excellent service and employees
Customer Service - 5.0/5.0 -
Excellent
Returned Clean
Likely to Recommend - 4.0/5.0 -
For repairs, I will highly recommend. For service or buying a vehicle, not sure I would. My brakes on my new Traverse have squealed since I bought it and they have not wanted to help or fix them for us. To me, brand new vehicle that you spend $60,000 on should not do that. This is the 5th Traverse I have had and I have never had this issue before. Would probably go back to Shottenkirk or Karl's first.
Repair Quality - 5.0/5.0 -
Ryan and his group were amazing. Ryan always kept me up to date on the progress of my vehicle. He also worked very hard to get me in a loaner, so I had something to drive.
Customer Service - 5.0/5.0 -
Customer service from Ryan and his team are great. Service leaves a little to be desired.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Curtis & Ryan went above and beyond to get my son's car right. The communication, service, and workmanship were all top notch.
Customer Service - 5.0/5.0 -
Last name is spelled Monson. Not a big deal, just clarifying for the record.
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very satisfied work was done great and timely
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
I did talk with Ryan at pick up. However we were very disappointed in the lack of communication as well as the inconsistencies in the communication we received. These inconsistencies did not add up and lead us to feel we cannot and would not trust Gregg Young in the future.