Gross & Son Paint & Body Shop, Inc.
In operation 79 years.
Gross and Son is a family owned collision repair business with more than 70 years in the field of automotive repair. We are an authorized repair shop for Pensacola Honda, Allen Turner Hyundai, Step One Automotive, Kia of Pensacola, Mazda of Pensacola, Tesla, Maserati, Alfa Romeo of Pensacola, we now offer full mechanical, alignments and tire service. Proudly serving the greater gulf coast of north west Florida.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Motorcycle Repair
- Detailing
- On-Site Car Rental
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
In fact, I’m bringing my daughter’s car in for a quote on fixing up her truck and then I’ve got a work vehicle. I’m sending their way right away.
Repair Quality - 5.0/5.0 -
The repair job looks perfect.
Customer Service - 5.0/5.0 -
The communication and updates throughout the process were above my expectations.
Returned Clean
My Experience - 5.0/5.0 -
Excellent service as always. Above and beyond expectations
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great work as always, always above and beyond
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.0/5.0 -
I get charged different from a quote I got, and still not getting fixed
Repair Quality - 4.0/5.0
Customer Service - 3.0/5.0 -
Just hope can quote correct
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Awesome . Very diligent and fair as before. I have used gross and Sons in the past and now. They are great.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
First class body & repair facility! Trusted estimates and thorough inspection of repair needs.
Customer Service - 5.0/5.0 -
I was briefed by Gross & Son on every aspect of the repairs to my Genesis GV80.
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I am completely satisfied with the quality of the repair quality.
Customer Service - 5.0/5.0 -
Customer service was great.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything was great
Customer Service - 5.0/5.0 -
Kelly gave me great service
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everyone was great to work with.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0 -
I dropped a point due to my car not being ready for pickup on the scheduled pickup time
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything looks great 👍🏼
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
But I would warn people I’m recommending that process takes a long time and must insist on frequent updates
Repair Quality - 4.5/5.0 -
Only complaint is that it took too long. Rest great! Work a 10 and Rosanne the reason I returned to your auto body shop ignoring insurance recommendation