Gross & Son Paint & Body Shop, Inc.
In operation 79 years.
Gross and Son is a family owned collision repair business with more than 70 years in the field of automotive repair. We are an authorized repair shop for Pensacola Honda, Allen Turner Hyundai, Step One Automotive, Kia of Pensacola, Mazda of Pensacola, Tesla, Maserati, Alfa Romeo of Pensacola, we now offer full mechanical, alignments and tire service. Proudly serving the greater gulf coast of north west Florida.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Motorcycle Repair
- Detailing
- On-Site Car Rental
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
But I would warn people I’m recommending that process takes a long time and must insist on frequent updates
Repair Quality - 4.5/5.0 -
Only complaint is that it took too long. Rest great! Work a 10 and Rosanne the reason I returned to your auto body shop ignoring insurance recommendation
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
This body shop has many awards for quality repair. If we have a need for a body shop again, this shop will be our choice.
Repair Quality - 5.0/5.0 -
Very professional and responsive. Excellent customer support
Customer Service - 5.0/5.0 -
While our car was totaled and was not repaired, the body shop worked with the adjuster and helped the process work to our satisfaction.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I am very pleased with the service and more so with the outcome!
Customer Service - 5.0/5.0 -
I am definitely pleased with the service and outcome with Gross and Sons! Thank you!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Highly
Repair Quality - 5.0/5.0 -
Here’s a simple, professional 5-star review: ⭐⭐⭐⭐⭐ Excellent service from start to finish. The staff was professional, friendly, and kept me informed throughout the repair process. My vehicle looks great, and the quality of the work exceeded my expectations. I highly recommend them!
Customer Service - 5.0/5.0 -
Here’s a simple, professional 5-star review: ⭐⭐⭐⭐⭐ Excellent service from start to finish. The staff was professional, friendly, and kept me informed throughout the repair process. My vehicle looks great, and the quality of the work exceeded my expectations. I highly recommend them!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Amazing job. Thorough. Great communication. Excellent work.
Customer Service - 5.0/5.0 -
Adam was EXCELLENT!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Outstanding job working on my Porsche. Jason was great to work with, kept me updated on the progress and took great care of my car. Thanks again for taking on the project and getting the panel in the front of my car installed the correct way. Great customer service!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I would most definitely recommend gross and Sons for all my paint or body work
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Customer service was excellent!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Always satisfied
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent service & competitive pricing. They gave me honest feedback about the work being done and prevented unnecessary charges.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great work for the price
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Gross and Son did a great job on my 2022 Genesis. They kept me informed on the progress and also dealt with my insurance company. I would recommend them to anyone who needs body work on their vehicle.
Customer Service - 5.0/5.0 -
Customer service was great.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My cat was total. But they are easy to work with.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Thanks
Repair Quality - 4.5/5.0 -
Great job 👍. Thanks 😊. The ones that done the work and the office people/ Roseann !!
Customer Service - 4.5/5.0 -
Great job