Group 1 Collision El Paso

4.9 (5,905reviews)
98%
11351 Gateway West,  El Paso,  TX  79936

In operation 18 years.

At Group 1 Collision El Paso (formerly Shamaley Collision Center), we service all makes and models. We have I-CAR Gold certified technicians and are BMW certified, Audi Certified, Mini Cooper Certified.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:30 am - 6:00 pm
Tue 7:30 am - 6:00 pm
Wed 7:30 am - 6:00 pm
Thu 7:30 am - 6:00 pm
Fri 7:30 am - 6:00 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
Acura
Audi
BMW
Honda
I-Car
Rivian Fleet – Vans
Subaru

Reviews (5,905)

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Esther was super helpful and very responsive to all of our questions through out the process of it all

Customer Service

Extremely helpful

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Esther Blount provided me with great customer service throughout the entire time that my vehicle was being worked on.

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We are very happy with the complete service and will highly recommend Group1 Collision to friends and family.

Repair Quality

Ms. Esther M. Blount was very professional and honest with the repairs we needed on our Ford Maverick. She made sure to keep us updated with the progress of the repairs.

Customer Service

The receptionist was very welcoming and helpful with all our questions. She made us feel like family.

Returned Clean

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Second time you have done work for me

Repair Quality

Work completed as quoted

Customer Service

Very attentive

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Awesome

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Awesome

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great service!

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Will recommend and HAVE already recommended the shop to family and friends.

Repair Quality

It was a very smooth experience. No hassles and no run arounds.

Customer Service

The two people that helped me…..receptionist (don’t remember her name. Young lady with glasses.) is a very professional, sweet person with the perfect personality for greatness!! From her answering the phones to guiding you through paperwork and process….you have a gem at the first place people start their process with Group 1. And the Collision Estimator, Mike Gallardo, was awesome as well. Polite, knowledgeable, and quick to answer questions and solve issues. Very accurate and effortless process with Group 1.

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Repair Quality

Excellent customer service and perfect repair of my vehicle. My service advisor maintained communication and put me at ease. Highly recommend this group!

Customer Service

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Sure I will

Repair Quality

I like how this collision center works. Integrity, excellency , and not staying to long either the work

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Great !

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Recommend 100%

Repair Quality

Professional staff. Great repair techs. Job well done. Repairs were completed ahead of schedule.

Customer Service

Great service overall!

Returned Clean