Group 1 Collision El Paso
In operation 18 years.
At Group 1 Collision El Paso (formerly Shamaley Collision Center), we service all makes and models. We have I-CAR Gold certified technicians and are BMW certified, Audi Certified, Mini Cooper Certified.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 7:30 am - 6:00 pm |
| Tue | 7:30 am - 6:00 pm |
| Wed | 7:30 am - 6:00 pm |
| Thu | 7:30 am - 6:00 pm |
| Fri | 7:30 am - 6:00 pm |
| Sat | 8:00 am - 12:00 pm |
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
Updates on repairs is why i didnt give a 10
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0 -
the only negative was a less than friendly receptionist.
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very efficient, well done
Customer Service - 5.0/5.0 -
Very efficient, good work
Returned Clean
My Experience - 5.0/5.0 -
Awesome. Great body work. Great service!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Superior service and professionalism.
Likely to Recommend - 3.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great quality
Customer Service - 5.0/5.0 -
Great customer service and quality of work....I live in odessa and made the trip down to El paso in hopes of getting the quality service I asked for and was very satisfied
My Experience - 5.0/5.0 -
Denise Chavez is great, professional, and delivered my car right on time! I will definitely recommend her to family and friends!
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
The part of that was repaired turned out great! The only bad thing is the smell of paint inside our car.
Customer Service - 4.0/5.0 -
Day of my appointment I waited in the lobby for about 5mins. without anyone attending me. Employees walked by several times before anyone looked up from their desk to help me. After that everyone was great and very friendly.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
When we came to pick up the pilot the first time it wasn't perfect, rough paint along the bottom of the tail gate and the trailer hitch was obviously bent still. Denise got a different mechanic to look at it and to complete the work and we are satisfied now.
Customer Service - 5.0/5.0 -
Denise was wonderful to work with, she was happy, positive and cared for me as a customer.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Truck runs great but noticed fluid leak two days after I took it home.
Customer Service - 5.0/5.0 -
Excellent service. Denise has always made us feel welcome and answered all our questions.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 1.0/5.0
Customer Service - 3.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Very impressive work.
Repair Quality - 3.5/5.0 -
I only give a 7 because the plastic bolt cover behind the inside door was left broken by whomever fixed my vehicle. That's kind of a shady thing for you to overlook, IMHO.
Customer Service - 5.0/5.0 -
Everyone was smiling, employees always opening doors for customers, and an overall chilled environment.