Gulfport Collision Center

4.8 (555reviews)
93%
1122 Pass Rd.,  Gulfport,  MS  39501
Payment Types
  • Cash
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Hyundai
I-Car
Jeep
Kia
Mercedes-Benz
Mercedes-Benz Elite
Ram

Reviews (555)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for delivering high-quality repairs, with many noting their vehicles looked brand new or better than before the damage. The team receives strong recognition for proactive and frequent communication, including regular text messages, phone calls, and emails throughout the repair process. Timeliness is a recurring highlight, with multiple customers noting their vehicles were completed ahead of the estimated date. The staff is widely described as professional, friendly, and welcoming. A few customers noted areas for improvement, including delays due to parts availability, limited walk-through explanations at vehicle pickup, and isolated quality concerns - all raised directly by customers in their feedback.
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"My car looks even better than it did before the wreck. No one would ever know it had been damaged."
"... door opening and wasn't accessible to remove.... There was obviously no QA done on the repairs.. Very dissapointed..!!!" Read more
"... process especially GG the receptionist. They did excellent work on my vehicle, and everything was completed with attention to detail. I really appreciate their hard work and customer ..." Read more
"I left there with damages still needing to be fixed. I ended up having to take my car back to a local ..." Read more
"Wonderful customer service Work was beautiful"
"They communicated with me every two days and my car was ready 10 days before the expected date."
"ordered wrong part - weather problems - holidays - took over 2 months to get my car repaired!"
"... sent me regular updates on the status of my car and it was ready when they said it would be. I definitely will recommend them!" Read more
"... given a specific date of when it would be ready. It took a month for me to get my car back." Read more
"... you for the extraordinary job done on my vehicle. I appreciate you keeping me posted each on the progress and also my vehicle was ready for pick up before ..." Read more
"... Pick up and drop off was super easy and stress free. Appreciate the frequent text updates and completion one day before the estimate. Great job by all." Read more
"I was very satisfied with the communication from this business they informed me of every step taken during my repairs"
"They did a great job and very timely. Called me three times a week with updates! Awesome job!!!"
"I always had to call to get updates."

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Everyone was great! I appreciated that my car was so clean afterwards too. And a special thank you to Gigi who went above and beyond! I will definitely recommend to anyone who will listen! Thanks to all of you! πŸ’–

My Experience

Good job

My Experience

Great job and they are always friendly

Likely to Recommend

Repair Quality

Customer Service

My Experience

Awesome job and got it done in good time. Thanks

My Experience

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Repair Quality

Customer Service

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Repair Quality

Customer Service

My Experience

Excellent job

My Experience

Great communication, fast service. Gigi is a huge asset she was great!

Likely to Recommend

The repair was fast and looks great!

Repair Quality

My cat looked totally great!

Customer Service

If I could rate this higher I would! Gigi was superb in her communication and her customer service. Thanks Gigi

Returned Clean

My Experience

Excellent work and customer service.

Likely to Recommend

Repair Quality

Your company did an awesome repair job on my car . Your customer service was excellent in keeping us updated daily.

Customer Service

Excellent customer service

Returned Clean

Likely to Recommend

Repair Quality

Quality of work was very good

Customer Service

Consistent and clear communication

Returned Clean

My Experience

The front desk receptionist was great. Very friendly and knowledgeable. Also. I liked being kept informed about the progress of repairs on my car. I highly recommend Gulfport Collison center.

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Repair Quality

Customer Service

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Repair Quality

Customer Service

Returned Clean

My Experience

Your folks did a great job on the repair. Pick up and drop off was super easy and stress free. Appreciate the frequent text updates and completion one day before the estimate. Great job by all.

Likely to Recommend

Repair Quality

Customer Service

My Experience

The staff was professional and handled the repair in a timely manner. I was very satisfied.

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Repair Quality

Customer Service

Returned Clean

My Experience

You guys and lady were great

Likely to Recommend

Repair Quality

Customer Service