Gullo Ford

4.8 (1,579reviews)
96%
925 I 45 S,  Conroe,  TX  77301

In operation 28 years.

Gullo Ford is a I-CAR gold shop and is approved by Assured Performance and VeriFacts to be a certified automotive repairer. We have earned the I-CAR gold shop for 17 years in a row and have all of our techs in training every year. Gullo Ford has won the BBB Award of Excellence 15 years in a row and we always try to live up to our company pledge of treating you like family. We will repair your vehicle with the latest repair procedures and state of the art equipment.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:00 am - 6:00 pm
Tue 7:00 am - 6:00 pm
Wed 7:00 am - 6:00 pm
Thu 7:00 am - 6:00 pm
Fri 7:00 am - 6:00 pm
Sat Closed
* Holiday hours may differ.
Ford

Reviews (1,579)

Customers say
Overall Customer Satisfaction
Customers consistently praised the collision center for its outstanding service quality, professionalism, and attention to detail. Many highlighted the exceptional communication, with frequent text and phone updates keeping them informed throughout the repair process. Repairs were frequently completed ahead of schedule, and the quality of workmanship was widely celebrated, with vehicles often returned in like-new condition. Customers also appreciated the complimentary cleaning and detailing of their vehicles as an extra touch. A few customers noted areas for improvement, including instances where communication fell short when unexpected changes occurred, minor paint imperfections, and cases where vehicles required follow-up adjustments after pickup. Overall, the vast majority of customers expressed high satisfaction and indicated they would return and recommend the shop.
Select to learn more
"Took great care of my car as if it were their own. Always keeping me informed of how the repair was ..." Read more
"Gullo Ford paint and body shop returned my badly damaged truck in better than new condition. Always kept me up to date on where my truck was in ..." Read more
"Great customer service advisor and front office coordination. All individuals I was associated with made it easy ..." Read more
"Excellent experience with everyone Best dealership in town"
"The quality workmanship and service was awesome!"
"... progress on my vehicle with daily texts or phone calls. The work was completed earlier than expected and looked great. I'm very pleased!" Read more
"Approximately one week earlier than expected"
"Detailed update, nice finish and ready as promised on the finish date given"
"It was ready a week early"
"Great job and fast"
"... I dealt with was pleasant and professional. I was kept informed of the progress on my vehicle with daily texts or phone calls. The work was completed earlier than ..." Read more
"The customer service and communication with me constantly letting me know what step my vehicle was on was exceptional. Appreciate you all for making me feel completely ..." Read more
"... You did give me a loaner car at the end of things. Just would like more communication when things go the wrong way." Read more
"Outstanding customer service. I got a weekly update about the status of my car."
"I appreciate the text updates on the status of the repairs and I really appreciate the kindness of everyone ..." Read more

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Great job. Wonderful people

Likely to Recommend

Repair Quality

Wonderful

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

I will send you business

Repair Quality

Gullo Ford paint and body shop returned my badly damaged truck in better than new condition. Always kept me up to date on where my truck was in the repair process.They took the time to repair and replace all mechanical damage and their paint and body repair is perfect. Highly reccomend this shop!

Customer Service

Tgey kept me updated

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

I appreciate the text updates on the status of the repairs and I really appreciate the kindness of everyone I spoke with at Gullo Ford. I also appreciate how you work seamlessly with Enterprise. It was a great experience working with Gullo Ford. Many blessings to the Gullo Ford family team!

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Extremely well service was provided to my repair of my car. John and Matt gave me great updates throughout this process. Thank you for the high quality service on my car too!

Customer Service

The best service from day 1 to day 15!

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Gullo always does a great job.

Customer Service

Great

Returned Clean

Likely to Recommend

Repair Quality

Excellent! Very satisfied! Highly recommend! 10/10! 10!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Great job and fast

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

The customer service and communication with me constantly letting me know what step my vehicle was on was exceptional. Appreciate you all for making me feel completely like you care.

Likely to Recommend

Repair Quality

Customer Service