Gullo Toyota / Mazda Collision Center
In operation 54 years.
Gullo Toyota Collision Center is a part of the Gullo Toyota Mazda Family Dealerships. We are family owned Dealership and have been at this Conroe location since 1995. We are a Certified Toyota Collision Center. Our goal here at Gullo Toyota Collision Center is to provide high quality repairs to all of our customers. We provide a high level of communication through out the repair process, including text and email messaging with our customers.
- Free Estimates
- Insurance Company Assistance
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- Spanish
- Arabic
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
My Experience - 0.0/5.0 -
Over two weeks to remove small dents in fender. No other damages or repairs were made.
Likely to Recommend - 1.5/5.0
Repair Quality - 2.5/5.0
Customer Service - 2.5/5.0
My Experience - 5.0/5.0 -
The people involved in doing the repair on my car did an excellent job. I couldn’t be more happy at the result . Thank you so much.
Likely to Recommend - 5.0/5.0 -
They are great people working there. They do a good job taking care of your problem
Repair Quality - 5.0/5.0 -
Excellent work, thank you for the fast attention to the damage and repair to the car.
Customer Service - 5.0/5.0 -
Very helpful people
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0 -
Work not completed, part on back order
Likely to Recommend - 5.0/5.0 -
Absolutely!!
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Jonathan is a FANTASTIC representative of your company! I cannot say enough good things about him. I set high standards for auto repairs and Jonathan met and exceeded them. To Jonathan: Thank you for a job very well done!
Likely to Recommend - 2.5/5.0
Repair Quality - 3.5/5.0 -
Looks good. Haven’t driven it yet. The spare tire is missing.
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0 -
They did everything right !
Repair Quality - 5.0/5.0 -
Repair work excellent and on time. I was kept informed via texts of progress. Paperwork & payment with Allstate was efficient and seamless.
Customer Service - 5.0/5.0 -
Johnathan Cortez was excellent.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The repair team was very efficient and repairs were perfectly executed. Customer service wise was amazing the way everything was explained to me in the right matters. Got my truck back the time i was told it was going to be done.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
I want to give a big THANK YOU to Emad Awad. He was quick to get my car in and out within a week in a half. He was really kind and kept me updated with everything. Karen was also so sweet and she was able to get me a ride to Enterprise for a rental in a timely manner. Emad & Karen were absolutely amazing!!
Likely to Recommend - 3.5/5.0 -
Just not Emad!!!
Repair Quality - 4.5/5.0 -
Door protector was either removed and not replaced and there is a ding on the edge of the door!
Customer Service - 3.0/5.0 -
The work that was done is absolutely beautiful! The time it took and the lack of verbal communication with Emad Awad was terrible!! He certainly did not go out of his way to expedite certain items on the parts list!!!
Likely to Recommend - 5.0/5.0 -
Overall very pleased with service
Repair Quality - 5.0/5.0 -
Great job
Customer Service - 4.5/5.0 -
Had some communication mishaps
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I like to workmanship they did to my vehicle
Repair Quality - 5.0/5.0 -
They made sure the parts they replace was perfect and I do appreciate that my vehicle doesn’t look like ever been in an accident
Customer Service - 5.0/5.0 -
The service was great and appreciate David always kept me informed I want my vehicle status was.
Likely to Recommend - 0.5/5.0
Repair Quality - 2.0/5.0
Customer Service - 0.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Jonathan and Karen are awesome to work with and my hope is that they each one are recognized for their exceptional service-oriented personalities. And their smiles and good sense of humor are appreciated; helps a lot when dealing with repair service to our vehicles. Not only all I’ve already mentioned, but they go beyond the call-of-duty with suggestions to help customers further after service is completed. I’m grateful. Thank you, Toyota!
Customer Service - 5.0/5.0 -
See previous comments.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
The main things that affected our satisfaction with Gullo Toyota Collision's service included poor time estimates and lack of communication and accurate updates. The repairs took extra time to complete due to Gullo's ordering incorrect parts such as the radiator. Updates on our car's repair and pick up time were not regularly updated. The repair dates were pushed to a later date multiple times. We wouldn't know that the car wasn't ready until we contacted Gullo on the days of the pick-up time. When we picked up the car, the wiper fluid reservoir was filled with water instead of actual wiper fluid, the windshield was smudged, and the car had oil smudges on the outside. If these elements of customer service were fixed, we would have had a better experience.