Gunn Collision Center, Selma

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

I just have to say that everyone I spoke to at Gunn Collision was very professional and extremely courtesy. The repaires on a car looked like a brand new car and I couldn't be more pleased with the results. During a discussion with John about the collision he explained something that my insurance company missed and as a result I was able to save money. I called the insurance company they did confirm the mistake, so I'm deeply grateful for the experienced staff and insight that even a well known Insurance company missed.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0

Customer Service - 4.5/5.0

Likely to Recommend - 5.0/5.0 -

Only place I would recommend or go myself

Repair Quality - 5.0/5.0 -

Excellent

Customer Service - 5.0/5.0 -

Fabulous

My Experience - 5.0/5.0 -

Thanks for the timeliness.

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Appreciated all of the updates. Everyone was friendly and helpful. To include assistance with rental car.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Everybody at Gunn was friendly and professional. I loved that my car was repaired ahead of schedule and it looks great!

My Experience - 5.0/5.0 -

Great communication very fast reliable and worth the extra miles. Love the text messaging feature.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 0.0/5.0 -

Delay in getting estimate to insurance company. Torn window sealant left in backseat.

Likely to Recommend - 4.0/5.0 -

Hope to not need to...

Repair Quality - 4.5/5.0 -

Finished a day early, left a piece of sealant in back seat (black piece on black seat), and slight delay in providing estimate to insurance company.

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0 -

John did an excellent job.

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0

Likely to Recommend - 0.5/5.0

Repair Quality - 1.5/5.0 -

I believe I was snookered in believing that the car had less damage than it had.

Customer Service - 1.5/5.0 -

I could never get a hold of the one guy that knew anything about my car. Also would like an update if I am expected to get my car back on a Thursday and it's not ready until the following Monday

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

I mustsay the people and service were most efficient and professional. I also greatly appreciate that I was treated with great respect. Thank you all!!!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Very clean

Customer Service - 5.0/5.0 -

Very nice

My Experience - 5.0/5.0 -

Thank you for your professionalism and outstanding customer service!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

John was awesome! He kept me continually updated on the status of my repair and executed quality control so well I knew there would be no issues when I picked up my car. Very congenial and competent, John is an asset to your company and made the process totally pain free. Totally happy with my vehicle repair. Thanks so much to Gunn and USAA!!

Likely to Recommend - 5.0/5.0 -

I have already completed this survey at URL: http://carwi.se/S4FDCM9

Repair Quality - 5.0/5.0 -

I have already completed this survey at URL: http://carwi.se/S4FDCM9

Customer Service - 5.0/5.0 -

I have already completed this survey at URL: http://carwi.se/S4FDCM9

My Experience - 5.0/5.0

Likely to Recommend - 3.5/5.0

Repair Quality - 4.0/5.0

Customer Service - 3.5/5.0