Caliber - Cibolo

4.8 (3,529reviews)
95%
360 Fm 1103,  Cibolo,  TX  78108

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (3,529)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for outstanding service quality, with repairs frequently described as exceeding expectations and restoring vehicles to like-new condition. Paint matching, attention to detail, and thorough workmanship were highlighted repeatedly. Communication was a standout strength, with customers appreciating frequent text and phone updates that kept them informed throughout the repair process, reducing stress. Timeliness was another key positive, as many vehicles were completed ahead of schedule. A few customers noted areas for improvement, including occasional delays in repair completion, inconsistent notification when vehicles were ready, and isolated concerns about repair quality or cleanliness upon pickup. Overall, the vast majority of customers expressed high satisfaction and willingness to recommend the shop.
Select to learn more
"... having to wonder about the status of my vehicle. The quality of the repair exceeded my expectations, and my Toyota looks fantastic. Its clear they take ..." Read more
"Everyone was friendly, punctual, and professional."
"... Couldnt be more pleased with the customer service and quality of the repairs. Highly recommend to anyone needing auto repair, 5 stars!" Read more
"... and made sure everything was handled efficiently. The quality of the repairs was outstanding, and my vehicle looked great when I picked it up. ..." Read more
"... immediately taken for reinspection at another dealer and all the work was half assed and botched.." Read more
"... communication during the repair process, and the estimated 5 day repair ended up taking 3 days, so my car was ready for pickup earlier than expected, ..." Read more
"The due date kept getting pushed back."
"Pushed back several times"
"It was completed and ready to drive home the exact day it was promised."
"... holiday schedule wasn't even an issue because the constant updates I would receive almost daily made up for that and gave me the reassurance that my vehicle ..." Read more
"... the repair process. Communication was excellent, they kept me informed every step of the way without me ever having to wonder about the status ..." Read more
"The entire team communicated to us efficiently and always kept us updated on vehicle status. They were always very friendly ..." Read more
"I think the work was done well but took much longer than anticipated and didn't receive many updates on the status of my vehicle and when it would be ..." Read more
"Fast work and truck looks great amazing communication as well excellent job"

Likely to Recommend

Repair Quality

There were scratches on my car that were not there before and not part of the repairs. The inside of my car was full of dust and white fingerprints.

Customer Service

Very professional

Likely to Recommend

Repair Quality

Customer Service

My Experience

Experience was great. They kept me updated at every step. Staff was friendly and professional. Car looks great!!

Likely to Recommend

Repair Quality

Customer Service

My Experience

Communication from Nicole was excellent. Pleased with the whole experience. Would recommend to others. Good service.

Likely to Recommend

Repair Quality

Communication was excellent. Nicole did a great job with that. The car looks good.

Customer Service

My Experience

David was great!

Likely to Recommend

Repair Quality

Great work and friendly people. Kept me informed and charged a fair rate. Would recommend fully

Customer Service

Returned Clean

My Experience

Nicole Sanchez was our Point of Contact for the repair of my Acura RDX. She was prompt and professional from start to finish. She kept us informed of the progress and I was very pleased with the results. Thank you Nicole and everyone involved! Sincerely.

My Experience

David was really professional and made sure I was taken care of.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Great customer service, professional and great people love how ya'll go about your business.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

You were able to get the parts needed despite back orders and finish the car on schedule. It looks great and things operate as expected. We were always kept updated on the progress, as well.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Great service as always. I always insist that the insurance company pays to have my car repaired at Caliber, they do the best work.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Excellent customer service, timely status updates, quick repair turnaround and final results are outstanding.