Caliber - Cibolo
360 Fm 1103,
Cibolo,
TX
78108
USA
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
Services
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
Payment Types
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
Languages
- English
Hours
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Ford
I-Car
Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its outstanding service quality, excellent communication, and timely repairs. Many highlighted that staff kept them informed at every stage of the repair process through calls and texts, often without needing to follow up themselves. Repair quality frequently exceeded expectations, with vehicles returned looking brand new and paint matching perfectly. Several customers noted their vehicles were completed ahead of schedule, which was widely appreciated. The team was repeatedly described as professional, friendly, and courteous. A few customers noted areas for improvement directly from their experiences, including delays in completion dates, occasional missed updates, cleanliness concerns upon vehicle return, and isolated quality issues such as misaligned parts or incomplete repairs. Overall, the vast majority of customers expressed high satisfaction and willingness to recommend the shop to others.
Select to learn more
Service Quality
"... having to wonder about the status of my vehicle. The quality of the repair exceeded my expectations, and my Toyota looks fantastic. Its clear they take ..."
Read more
"Extremely professional with great communication and attention to detail."
"... and made sure everything was handled efficiently. The quality of the repairs was outstanding, and my vehicle looked great when I picked it up. I truly appreciated ..."
Read more
"... made up for that and gave me the reassurance that my vehicle was in the most capable hands. Will only use caliber in cibolo for my vehicle needs."
Read more
"Job not completed, completion date was changed 3 times, when went to pick up paint job was horrible, missing ..."
Read more
"... communication during the repair process, and the estimated 5 day repair ended up taking 3 days, so my car was ready for pickup earlier than expected, and it ..."
Read more
"It was completed and ready to drive home the exact day it was promised."
"The due date kept getting pushed back."
"Pushed back several times"
"Great communication and was able to get my repairs complete faster than expected Im happy to have my black widow back."
"Every day I heard from someone with an update. I never had to call anyone."
"The entire team communicated to us efficiently and always kept us updated on vehicle status. They were always very friendly ..."
Read more
"... the repair process. Communication was excellent, they kept me informed every step of the way without me ever having to wonder about the status ..."
Read more
"I had to reach out to them to get updates on our car."
"... ready before it was promised which was great, but I did not receive notification until after I saw a message from my insurance company that the work was completed. ..."
Read more
Charles
(Toyota owner)
reviewed 9/16/26
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Heather
(Toyota owner)
reviewed 9/16/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Carolyn
(Mazda owner)
reviewed 9/14/26
Likely to Recommend - 5.0/5.0
Repair Quality - 0.5/5.0
Customer Service - 5.0/5.0
Gabriel
(Hyundai owner)
reviewed 9/14/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Celia
(Kia owner)
reviewed 9/11/26
Likely to Recommend - 3.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Sherry
(Ford owner)
reviewed 9/10/26
My Experience - 5.0/5.0 -
There were a lot of obstacles causing the Truck to be kept longer BUT Ray and the Receptionist were very good at explaining the reasons for the delay and setting proper expectations. They did a great job of cleaning the inside of the Truck which wasn’t expected.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Jennifer
(Honda owner)
reviewed 9/7/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
David did a great job on the vehicle. A few glitches as expected on the way but all in all he made it right and didn’t allow any damage to go undone. He made sure the car was 100% complete which spoke volumes about the care of the customer and how this facility managed its operation
Customer Service - 5.0/5.0 -
Same as previous
Returned Clean
Clifton
(Kia owner)
reviewed 9/7/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
John
(Ford owner)
reviewed 9/7/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Erron
(Chevrolet owner)
reviewed 9/7/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Sara
(Dodge owner)
reviewed 9/4/26
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Annalaura
(Volkswagen owner)
reviewed 9/4/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Chester
(Honda owner)
reviewed 9/3/26
My Experience - 5.0/5.0 -
A fairly simple repair expedited and complete with no problems. Thank you!
SHARE
Horacio
(Honda owner)
reviewed 9/2/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Walter
(Cadillac owner)
reviewed 9/1/26
My Experience - 5.0/5.0 -
The customer experience was top notch from the beginning of my repair to the end. I was kept informed throughout the process.
SHARE
Wade
(RAM owner)
reviewed 8/31/26
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Candice
(Nissan owner)
reviewed 8/31/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
David
(Ford owner)
reviewed 8/31/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Dennis
(RAM owner)
reviewed 8/31/26
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
I think the work was done well but took much longer than anticipated and didn't receive many updates on the status of my vehicle and when it would be ready.
Customer Service - 4.5/5.0 -
Same comments.