Gunn Collision NW

4.9 (2,294reviews)
98%
4851 Woodstone Dr,  San Antonio,  TX  78230
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Shop AssistantSparkles

In operation 71 years.

Whether you drive an import or domestic vehicle, no matter where you bought your car, our team of professionals are trained and certified in all aspects of collision repair.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Paintless Dent Repair
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 6:00 pm
Tue 7:30 am - 6:00 pm
Wed 7:30 am - 6:00 pm
Thu 7:30 am - 6:00 pm
Fri 7:30 am - 6:00 pm
Sat Closed
* Holiday hours may differ.
Acura
Honda
I-Car
Nissan

Reviews (2,294)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its outstanding service quality, with repairs described as flawless, seamless, and restoring vehicles to like-new condition. Communication was a standout highlight, with customers appreciating regular updates via calls and texts throughout the repair process, keeping them fully informed at every stage. Timeliness was another strong point, as many vehicles were completed ahead of schedule, which customers found especially impressive. The professionalism, friendliness, and attentiveness of the team were frequently commended, with many customers expressing they would return and recommend the shop to others. One customer noted an accessibility concern with the building entrance, suggesting a ramp or alternative accessible entry be considered to better accommodate those with mobility needs.
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"Great communication and timely service! Vehicle was ready ahead of schedule and looked great."
"Informed all along the way. Beat the completion date a week or more. Found damage in those hard to reach places. Great ..." Read more
"... and smooth repair process. Excellent communication. Vehicle was ready early." Read more
"... it was in the shop. I appreciate it all updates. My vehicle is ready earlier than projected that I appreciated. Save me some money on having to pay for my car rental. ..." Read more
"Communication was fantastic about progress and completion time."
"... thoroughly impressed with the customer service I received. They kept me well-informed about my vehicle, which greatly enhanced my overall experience." Read more
"Great communication throughout the entire repair."
"... was friendly and service was clean and quick and communication was there every step of the way!" Read more

My Experience

I had a smooth experience from initially making the appointment. Having Reggie guide me through the process & constantly providing updates made the experience worry free. He was very communicative & efficient.

My Experience

Jennifer is the best, I’m so happy with the repair So quick and efficient, thank you Jennifer and Gunn Collision. Bless you all 😁

My Experience

Love working with Gunn Collision and, of course, Jennifer is a God send!! My car looks perfect! Don"t take it wrong, but hopefully i will not need to see you again for awhile 😄 BUT if something unexpected happens, I will return@

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My Experience

Reginald did a good job keeping me updated throughout the process and the condition of the vehicle is in much better shape.

My Experience

Great Experience! I’m very satisfied with my experience at Gunn Collision. Reggie was friendly, professional, and kept me updated throughout the repair process. He clearly explained what repairs were needed, which I really appreciated. I’ve used Gunn Collision in the past and received the same excellent customer service and support from Dakota. They definitely provide five star service and the auto body repairs done were impeccable!

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My Experience

Reggie was helpful and communicated well with us throughout the process. Smooth and one of the easiest repairs we’ve ever dealt with. Thank you

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My Experience

I had a wonderful experience with Gunn They communicated very well and the repair was fairly fast. Jennifer was so friendly and honest I would definitely recommend Gunn collision to others.

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My Experience

A+ service! Jennifer was wonderful- kind, communicative and offered great customer service. Beautiful work in a timely manner!

My Experience

Jennifer was very helpful and. Knowledgeable. Thanks for your service and good work!

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Love this place! They did great work and Jennifer was so easy to work with. Caliber collision kick rocks!

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Excellent

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My Experience

Jennifer was truly amazing. She kept open communication and made sure we were happy

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My Experience

Reggie provided outstanding service and communication throughout the entire time my vehicle was being repaired and during the pick-up of my car. I credit Reggie’s accurate and clear communication with me that helped manage my expectations and awareness of the status of my vehicle. Thank you, Reggie. Bob

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Great service

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My Experience

I was so impressed with the service I received from Gunn Collision. From beginning to end, the process was simple. My car looked brand new!! Highly recommend Gunn Collision.

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