Gunn Collision NW
In operation 71 years.
Whether you drive an import or domestic vehicle, no matter where you bought your car, our team of professionals are trained and certified in all aspects of collision repair.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Paintless Dent Repair
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 6:00 pm |
| Tue | 7:30 am - 6:00 pm |
| Wed | 7:30 am - 6:00 pm |
| Thu | 7:30 am - 6:00 pm |
| Fri | 7:30 am - 6:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0
Customer Service - 0.5/5.0
Likely to Recommend - 5.0/5.0 -
Very professional
Repair Quality - 5.0/5.0 -
Reginal Rainey was outstanding and kept us informed daily of the progress of the repair. Job was completed four days earlier than estimate!
Customer Service - 5.0/5.0 -
Above and beyond!
My Experience - 5.0/5.0 -
Rigey did a great job explaining everything , we hope we don't have another accident but , if we done we'll be back ! Tyler was also very helpful . Thanks Tom and Susan Elias
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
service representative, Guy, was very helpful. detail tech did an excellent job
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Overall it was a job well done!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Definitely!
Repair Quality - 5.0/5.0 -
Excellent ! Can't tell car was repaired.
Customer Service - 5.0/5.0 -
Personable staff
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great experience, Reggie was great, he explained everything I wanted to know about my car/repair process in detail. He kept me informed every step of the process which was very important to me. I felt I always knew what was going on and when my car would be ready. Reggie showed me pics while explaining the repair process. He is extremely thorough. I would definitely recommend Gunn collision and especially Reggie for any auto body repair. Thanks Reggie.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Reggie Rainey was awesome. kept me updated with everything going on.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 3.5/5.0 -
The secretaries at times were a little disengaged...
Likely to Recommend - 5.0/5.0 -
I've already raved about Gunn to many people
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Everyone is very knowledgeable and does the utmost for the customer. Amazing staff
Likely to Recommend - 1.0/5.0 -
If leadership would have responded to my email I would have no hesitation in recommending Gunn Clollision to my family, friends, and neighbors, and co-workers.
Repair Quality - 3.5/5.0 -
The initial workmanship was less then satisfactory, but after three weeks of labor time, two letters to the insurance company, and one letter to Gunn's General Manager the work was finally done right. Gunn prides it's self in no hassle car buying this this mission statement needs to transition to the auto body shop.
Customer Service - 0.5/5.0 -
Again, initially quality control inspection prior to calling the customer was an obvious afterthought. Upon my inspection I pointed out poor workmanship,thus management had the audacity to request I except and take the vehicle for two weeks and bring it back at a later date for proper repair. NO customer should ever be asked to except a poor product. It begs the question how many young, older, or unknowing customers had the wool pulled over their eyes view this Managment style of customer appreciation.
My Experience - 5.0/5.0 -
I felt so confident in the work done by Reggie. I was really impressed because I left my credit card in the car by accident and it was still there, unused, when I got my car back.