Gunn's Body Shop Inc.

4.8 (526reviews)
94%
6622 Main St,  Gloucester,  VA  23061

Gunn's Body Shop is a full-service Collision repair center as well as a preventive maintenance and automotive repair center. We perform high quality, guaranteed service you can trust at a fair price. We repair domestic and foreign vehicles and are your best choice for scheduled maintenance of your car, SUV, truck and fleet vehicles. Family owned and operated, we use the latest diagnostic equipment to guarantee your vehicle is serviced correctly while maintaining your manufacturer's warranty. We only use quality replacement parts, and our technicians are ASE-certified.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 6:00 pm
Tue 8:00 am - 6:00 pm
Wed 8:00 am - 6:00 pm
Thu 8:00 am - 6:00 pm
Fri 8:00 am - 6:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (526)

Likely to Recommend

Repair Quality

Great job on my pickup. Looks great brand new again

Customer Service

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Repair Quality

Amazing work

Customer Service

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Repair Quality

Customer Service

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Unless no other shop is available, I’d not recommend Gunn’s due to the lack of communication

Repair Quality

Customer Service

No communication from the shop on status. I was initially told 6 working days when I dropped off the vehicle. After about 10 working days and no update I called. I was then told there was a wiring harness that had to be ordered and would take 7-10 days to get the part. I understand the parts issue/delay, no issues there. But after that time came and went, I again had to call for an update. Long story short, there were multiple delays due to parts, but that was never communicated to me by the shop. Each time I would have to call and get an update. A 6 working day job took 26 working days and communication was never initiated by the shop.

Returned Clean

Likely to Recommend

I have recommended two people to Gunn's so far. Both people very satisfied.

Repair Quality

Awesome job! Repair was done quicker then estimated and work was well done.

Customer Service

Excellent!

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Repair Quality

Customer Service

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Likely to Recommend

Communication was severely lacking. My vehicle was going to take longer than expected but I never received a call stating that and would have to call once the original date of completion had passed. This appended multiple times.

Repair Quality

repair seemed adequate except door motor longer strong enough to close door.

Customer Service

Staff was nice when I did call.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

Super repair job, professional staff and service!

Customer Service

Always polite and friendly

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Repair Quality

Customer Service

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Repair Quality

Customer Service

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Repair Quality

Great work great craftsmanship

Customer Service

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Repair Quality

Customer Service

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Repair Quality

Gunn's is very professional and does excellent work! I recommend them to everyone!

Customer Service

Gunn's is very personable and let's you know what is happening with your vehicle.

Returned Clean

Likely to Recommend

If customer service is not important to you, then they did good work, minus the things I pointed out. I like customer service and will not recommend them to my family or friends.

Repair Quality

The actual appearance of the body work looked great when returned to me.

Customer Service

When I called in on the phone to discuss my repair, I had a good experience. When I stopped in to see if there was any pre- paperwork I could due before dropping it off in the morning because I would be short of time, I must have confused the man in the office because he seemed very confused and short with me instructing me to just bring it back in the morning. The next morning I came back with it and thought they would come out and review the damage with me. They took my info, asked where the car was and asked for the key. When I asked if they were going to look at the damage with me they looked frustrated. The male came from around the counter and was clearly not feeling my request. When I said to him, if this is not normal procedure for you, just let me know. His response was that he was busy working on payroll, this was 8:05am. He hurriedly reviewed my car and went back inside, I left my keys and waited for my ride. I was not impressed with the customer service to this point.

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Repair Quality

Customer Service

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Repair Quality

Gunn's did an awesome job and were great in keeping me informed of the work being performed on my vehicle. I highly recommend them.

Customer Service

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Repair Quality

Was so pleased with the work that did on my car.

Customer Service

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Would definitely recommend

Repair Quality

Excellent repair job inside and out!! It felt like a new car!!

Customer Service

Provided feedback needed

Returned Clean

Likely to Recommend

Gunn's is 5 Stars

Repair Quality

I've had work done before and Gunn's is ALWAYS the best.

Customer Service

Returned Clean