New Beginnings Collision Center
15482 Warwick Blvd,
Newport News,
VA
23608
USA
Shop Assistant
Have questions? Get instant help with repair estimates, services, repair status, and appointment booking.
Shop Assistant
Have questions? Get instant help with repair estimates, services, repair status, and appointment booking.
New Beginnings Collision Center is committed to providing our customers and our community with safe, high quality, state of the art repairs with superior customer service.
Services
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
Payment Types
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Debit Card
Languages
- English
Hours
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Chrysler
Dodge
Fiat
Ford
Hyundai
I-Car
Infiniti
Jeep
Nissan
Ram
Scion
Toyota
Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for outstanding service quality, with many noting that their vehicles were restored to like-new condition. The team received high marks for professionalism, courtesy, and going the extra mile, including complimentary interior vacuuming and detailing. Communication was a standout strength, with customers appreciating being kept informed throughout the repair process. Timeliness was frequently highlighted, with several customers noting early or on-time completions. A few customers pointed out areas for improvement, including attention to detail on paint finishing, cleanliness of interiors upon return, and ensuring all quoted repair items are completed as estimated. Overall, the vast majority of customers expressed strong satisfaction and willingness to recommend the shop to family and friends.
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Service Quality
"Over the years 30+, this was by far the best professional and courteous auto repair service Ive ever experienced. Period."
"Excellent workmanship and very personable service."
"... expensive bumpers from Toyota from which I was told. I ended up paying over 200$ more than my estimate and didn't even get everything done. Last thing I called to see if it was ready they ..."
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"... but once I took a deep look, I found that there are clear coat bubbles on the bumper, plus paint was just thrown on chips without filling, so it looks divoted in certain areas. ..."
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"2020 Toyota 4Runner with a busted up back bumper. Great work, and great customer service. Looks new again. Even vacuumed out the car and made the inside look ..."
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"NA- The job was complete so fast...no need to."
"... adjusted along with alignment and a few other things! Got my car out in a week . Other shops said id be at least 2-3 weeks!! Customer service was great! Answered all my questions ..."
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"Pickup was early then expected"
"They were very professional and were right on with the time of completion"
"They kept me fully aware of all impacts to parts availability and schedule."
"Absolutely . At some point I felt comfortable enough to stop calling, because I knew if there was anything significant enough to warrant a discussion, they would call me."
"... entire experience was satisfactory. The hospitality, the communication, the overall knowledge of the process between the shop and insurance, and just the patience with me. Im grateful that ..."
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"... at least 2-3 weeks!! Customer service was great! Answered all my questions with detail and kept me updated through the whole process. 1010 would recommend! Thank you new beginnings for ..."
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"Communication was great and of course the repair was top-notched"
"Very professional and loved the communication during the whole process."
Frederick
(Toyota owner)
reviewed 8/28/26
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Otto
(Honda owner)
reviewed 8/24/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Nichole
(Tesla owner)
reviewed 8/7/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Christian
(Kia owner)
reviewed 8/6/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Justin
(Chevrolet owner)
reviewed 8/3/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
William
(Ford owner)
reviewed 7/27/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great work
Returned Clean
Vincent
(Hyundai owner)
reviewed 7/27/26
Likely to Recommend - 3.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Pride
(Chevrolet owner)
reviewed 7/16/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Keisia
(Mercedes-Benz owner)
reviewed 7/9/26
Likely to Recommend - 5.0/5.0 -
Definitely would refer a family member or friend, absolutely!
Repair Quality - 5.0/5.0 -
First I looked at Google reviews, then I selected 4 locations to get estimates from. After comparing all 4, and what each location had to say about the repair, I choose New Beginnings. Everyone was very nice, and professional, I'm happy with the work, and saved some $. I would absolutely return, if I need collision repair in the future. Thank you for a great experience!!!
Customer Service - 5.0/5.0
Returned Clean
Charles
(Kia owner)
reviewed 7/9/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
William
(Ford owner)
reviewed 7/2/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very nice and very polite
Customer Service - 5.0/5.0
Returned Clean
Janelle
(Toyota owner)
reviewed 6/30/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Greg
(Nissan owner)
reviewed 6/29/26
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Theodous
(Chrysler owner)
reviewed 6/29/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Sam
(Ford owner)
reviewed 6/26/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The repairs to my truck look and work great. The attention to details and friendly attitude of the staff was excellent
Customer Service - 5.0/5.0
Returned Clean
William
(Ford owner)
reviewed 6/25/26
Likely to Recommend - 5.0/5.0 -
Cause they are professional
Repair Quality - 5.0/5.0 -
The work at new Beginnings are fantastic. I had the two side rockers painted in red already as im wheeling and hitting the roads people showing their thumbs up.i will be seeing them very soon for another red touch up around the car. I ready love their work
Customer Service - 5.0/5.0 -
The work at new Beginnings are fantastic. I had the two side rockers painted in red already as im wheeling and hitting the roads people showing their thumbs up.i will be seeing them very soon for another red touch up around the car. I ready love their work
Returned Clean
Aida
(Nissan owner)
reviewed 6/25/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Clyde & Nick were both very informative, helpful and empathetic. Real customer service w/ no " fluff'! I highly recommend them to All of my friends and family!
Customer Service - 5.0/5.0
Cathy
(Subaru owner)
reviewed 6/24/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Belinda
(Ford owner)
reviewed 6/23/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Eric
(Toyota owner)
reviewed 6/18/26