CARSTAR Collision Center Yorktown

4.9 (1,109reviews)

98%

(757) 872-4647

205 Redoubt Rd, Yorktown, VA 23692

98%

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205 Redoubt Rd
Yorktown, VA 23692

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About CARSTAR Collision Center Yorktown

See Photos

205 Redoubt Rd
Yorktown, VA 23692

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

Shop Assistant

Have questions? Get instant help with repair estimates, services, repair status, and appointment booking.

In operation 29 years.

CARSTAR Collision Center Yorktown (formerly Aero Colours Auto Body) is the highest CSI -rated body shop on the peninsula. We are "Gold Certified" by I-CAR. We service all insurance companies, and have service contracts with USAA, Travelers, Allstate and State Farm. We also perform elective repairs for walk - in customers.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Towing
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	8:30 am - 5:00 pm
Tue	8:30 am - 5:00 pm
Wed	8:30 am - 5:00 pm
Thu	8:30 am - 5:00 pm
Fri	8:30 am - 5:00 pm
Sat	Closed

* Holiday hours may differ.

I-Car

Call

Website

Reviews (1,109)

Sort By:
Newest
Rating

923 Customers Rated

5 Stars

74.4% Complete

(825)
4 Stars

5.9% Complete

(65)
3 Stars

1.5% Complete

(17)
2 Stars

1.1% Complete

(12)
1 Star

0.1% Complete

(1)
< 1 Star

0.3% Complete

(3)

Customers say

Overall Customer Satisfaction

Customers consistently praise CARSTAR for its exceptional service quality, outstanding communication, and impressive timeliness. Many highlight the shop's commitment to keeping customers informed throughout the repair process via texts, emails, and phone calls, which instilled confidence and eliminated surprises. Repairs were frequently completed ahead of schedule, with several customers noting early completions that accommodated personal travel plans. The quality of work received high marks, with customers describing results as showroom-perfect, like new, and undetectable repairs. A few customers noted minor issues such as interior cleanliness concerns and delayed parts, as mentioned directly in their feedback, but these were generally resolved promptly. Overall, the vast majority of customers expressed strong satisfaction and willingness to recommend the shop.

Select to learn more

Service Quality
Timeliness
Communication

"... question, even the ones I didnt know I needed to ask. 1000% recommend this team for your car repair needs!!" Read more

"Good job on the repair…looks good as new. I was impressed that they washed the whole vehicle and detailed the interior. Very ..." Read more

"... wanted them to do and didnt try to make me do more. The quality of the work was also exceptional." Read more

"Such an absolutely stellar company!!! Everyone was professional and respectful and courteous. Kept me ..." Read more

"... an ease to work with. They got my car in and out, replace my parts with the factory model, and on top of that they wash and detail your car! I would highly ..." Read more

"Nice folks to work with and got the job done well ahead of the projected completion date."

"... communication, and they were very friendly. They finished a job that most places would take three weeks to complete in only two weeks." Read more

"Vehicle was ready almost a month early."

"It was promised May 29 and delivered May 22."

"Amazing work and timely repairs. Finished on the day that it was estimated to take."

"So much better communication than in other businesses. We only use car star for our auto body repairs. ..." Read more

"Excellent service. Kept me informed throughout the repair process."

"Customer service was giving me the status of my vehicle which was nice because I didnt have to guess. Thank you lots Carstar ..." Read more

"Text nearly everyday. Awesome!"

"CARSTAR provided regular updates"

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"... question, even the ones I didnt know I needed to ask. 1000% recommend this team for your car repair needs!!" Read more

"Good job on the repair…looks good as new. I was impressed that they washed the whole vehicle and detailed the interior. Very ..." Read more

"... wanted them to do and didnt try to make me do more. The quality of the work was also exceptional." Read more

"Such an absolutely stellar company!!! Everyone was professional and respectful and courteous. Kept me ..." Read more

"... an ease to work with. They got my car in and out, replace my parts with the factory model, and on top of that they wash and detail your car! I would highly ..." Read more

"Nice folks to work with and got the job done well ahead of the projected completion date."

"... communication, and they were very friendly. They finished a job that most places would take three weeks to complete in only two weeks." Read more

"Vehicle was ready almost a month early."

"It was promised May 29 and delivered May 22."

"Amazing work and timely repairs. Finished on the day that it was estimated to take."

"So much better communication than in other businesses. We only use car star for our auto body repairs. ..." Read more

"Excellent service. Kept me informed throughout the repair process."

"Customer service was giving me the status of my vehicle which was nice because I didnt have to guess. Thank you lots Carstar ..." Read more

"Text nearly everyday. Awesome!"

"CARSTAR provided regular updates"

Kristin (Chevrolet owner) reviewed 8/24/26

Willie (Hyundai owner) reviewed 8/21/26

Excellent job. Thanks

Kathleen (Toyota owner) reviewed 8/20/26

Very friendly and professional!! I will recommend them to all of my friends!

Excellent!

Robert (Nissan owner) reviewed 8/20/26

Jim (BMW owner) reviewed 8/19/26

Dependable, Quality work, and on time delivery

Angelina (Nissan owner) reviewed 8/17/26

Mr. Rick was very helpful. He explained the process of getting the car repaired and kept us informed on the progress while we waited for the repairs to be completed. The repairs were completed ahead of time. Thank you to everyone who worked on our car and made the waiting experience, a pleasant one.

Robert (Ford owner) reviewed 8/13/26

Rick does a fantastic job!

Job well done.

Rick does a great job for Carstar!

Lewis (Chevrolet owner) reviewed 8/10/26

Very professional!

Rick and his crew are "THE BEST!"

Rick kept me informed on a regular basis concerning the vehicle.

Desteni (Subaru owner) reviewed 8/6/26

Kari (Chevrolet owner) reviewed 7/30/26

Carol (Infiniti owner) reviewed 7/27/26

Highly recommend!

I am extremely satisfied with my service! Everyone was professional and an ease to work with. They got my car in and out, replace my parts with the factory model, and on top of that they wash and detail your car! I would highly recommend their services.

Extremely satisfied!

Ascencion (Ford owner) reviewed 7/24/26

The car looked amazing after the repair. Communicating delays and expected date of competition is a high priority for this shop. I have worked with this shop twice and was pleased each time.

Alexis (Honda owner) reviewed 7/17/26

They did excellent work and Ricky has outstanding customer service. He helped me out a lot with the whole process including getting the rental vehicle. He made me feel like he had the whole situation under control.

Stephanie (Honda owner) reviewed 7/16/26

Lavonne (BMW owner) reviewed 7/15/26

They do good work

Very professional.Friendly when you first walk in.I trusted the gentleman at the desk.He explained everything.

Awesome service

Pamela (Chevrolet owner) reviewed 7/2/26

Sonya (Kia owner) reviewed 7/1/26

Rick! Your team is amazing! Thank you so much!!!

Gus (Honda owner) reviewed 6/30/26

My car looked really good, thanks for making my car look and drive good, I would recommend Carstar to anyone 😀

Anita (Dodge owner) reviewed 6/30/26

It was such a pleasant experience considering why I was there. I would highly recommend this team. Thank you again.

Richard (Lexus owner) reviewed 6/29/26

My car looks awesome! Many thanks to Rick and team for their excellent work!!

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It's not advisable to drive your car to an auto body repair shop if you see fluids leaking, the steering or suspension feels misaligned, the car is making an unusual noise after an accident, or if an air bag was deployed.

CARSTAR Collision Center Yorktown

Get an AI powered repair cost prediction

Schedule an estimate appointment

About CARSTAR Collision Center Yorktown

Get an AI powered repair cost prediction

Schedule an estimate appointment

Reviews (1,109)

923 Customers Rated

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 4.5/5.0 -