Classic Collision Yorktown

4.9 (1,252reviews)
98%
2611 George Washington Memorial Hwy,  Yorktown,  VA  23693
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In operation 43 years.

Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Yorktown, VA is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications; making us a leader in comprehensive collision repair.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
I-Car
Call
Email

Reviews (1,252)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its exceptional service quality, with repairs frequently described as restoring vehicles to like-new condition. The team receives high marks for outstanding communication, including proactive text and phone updates throughout the repair process. Many customers highlight that repairs were completed ahead of schedule, reflecting strong efficiency. The complimentary interior and exterior detailing upon vehicle return is frequently noted as a delightful, unexpected bonus. A small number of customers mentioned delays in updates or minor rework needed, reflecting opportunities for continued improvement as noted directly in their feedback.
AI-Generated from reviews written in the last 12 months
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"... looks amazing, and I couldnt be happier with the quality of the work and the customer service I received. Its not often you come across a team that genuinely ..." Read more
"... time stated. They said they would do a good job, it wasn't good - it was superb.The icing on the cake was some detailing performed ..." Read more
"... needs. Their team consists goes above and beyond, not only in quality of work but in the way they take care of their customers. They take the time to educate ..." Read more
"... visit is just as consistent with our past two visits—professional, efficient service at a fair price. Its the reliability and quality of the results that ..." Read more
"Excellent customer service and excellent work. The paint is a perfect match."
"A whole week early!!"
"... assistance. The team maintained status of repairs and completed ahead of schedule. I appreciate them servicing my vehicle." Read more
"Thank you for finishing my truck repair early. It completely de conflicted my whole week."
"Our vehicle was repaired almost three weeks earlier then expected. Great customer service."
"The repairs are invisible! My car looks like new. Perfect repair and earlier than expected! A winning combination."
"I appreciate the level of communication that your business offers for customers to stay informed of every step of the process. You completed the repairs ..." Read more
"Communication is the key. This repair center did an incredible job of communicating and keeping me informed any changes during the service"
"As I stated previously, we were made aware every other day each step and detail of the repair process !"
"... Collision. They fixed my car in a timely manner and kept me updated every day with text messages about the repair progress. The communication was great and the whole ..." Read more
"... wonderful. Was concerned about the communication. 3 times I had to call at the end of the day to find out that my car wasn't ready when I was told it would ..." Read more

My Experience

All of the customer service team associates were fabulous!!!!

My Experience

Thank you for the great work

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

My Experience

Customer service and quality of work was great. I will be bringing my vehicles here from now on if any body work is needed

My Experience

We were very pleased with the repairs made to the vehicle. Additionally, the level of customer service provided was outstanding.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

No

Ready on Time?

Yes

My Experience

Tracy and Jessica were fantastic to deal with.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

No

Ready on Time?

Yes

My Experience

Thank you! Tracey and team were incredible and efficient. Well done!

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Best shop!!

Repair Quality

Excellent service all around!

Customer Service

Exemplary

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

CC does solid work. I’ll always bring my vehicle here. They do it right the first time.

My Experience

My car looked way better than before. Thank you.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

This location is a 10 out of 10

Repair Quality

The car looks amazing very clean, immaculate very thoughtful details and I appreciate it after they accident they went above and beyond

Customer Service

Very kind and patient explaining what to expect and how to care for the car

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

The repair was done earlier than expected and the employees were very friendly!

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

I was very impressed with my entire experience at Classic Collision. I felt like Jeff went out of his way to diagnose the problem with my van's sensors and offer the most affordable option to fix it. We e were very pleased and grateful.

Likely to Recommend

Repair Quality

My car was finished very quickly, we had lots of communication. I found them to be very fair and honest about pricing.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

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