Gustafson Brothers, Inc.

4.8 (7,042reviews)
96%
19161 Gothard St,  Huntington Beach,  CA  92648
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Shop AssistantSparkles

Gustafson Brothers is an all inclusive auto mechanical and auto body and paint facility. Our full service auto body, painting, and repair shop is recognized by major auto insurance carriers as a preferred repair facility. Our technicians are certified in the latest repair and painting procedures.

Services
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 6:00 pm
Tue 7:30 am - 6:00 pm
Wed 7:30 am - 6:00 pm
Thu 7:30 am - 6:00 pm
Fri 7:30 am - 6:00 pm
Sat 7:30 am - 3:00 pm
* Holiday hours may differ.
I-Car

Reviews (7,042)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its exceptional service quality, thorough communication, and timely repairs. Many highlight the outstanding professionalism and attentiveness of the service advisors, noting they were kept informed at every stage of the repair process through texts, calls, and emails. Repair quality frequently exceeded expectations, with vehicles returned looking brand new, often detailed and cleaned. Customers appreciate the seamless coordination with insurance companies and rental car arrangements. A few customers noted areas for improvement directly from their comments, including more accurate time estimates, better proactive communication during delays, and ensuring all repair components are completed before vehicle pickup.

Likely to Recommend

Repair Quality

Great service all around!

Customer Service

Great service all around!

My Experience

Job ( repair) well done and I am pleased to see such an organized company. My car looks brand new. Thank you. Ann

Likely to Recommend

I received excellent service. Thank you.

Repair Quality

I was impressed with the service that I received. The communication between your company and me was superb.

Customer Service

Excellent service from day one.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Great repair job . Thank you!

Likely to Recommend

Repair Quality

Excellent work

Customer Service

The receptionist won’t help you unless you are assigned to them they seem to be somewhat disorganized and there’s always a wait at the receptionist counter to go to the next step

Likely to Recommend

Repair Quality

Excellent attention to detail

Customer Service

Rae and Kevin communicated well and often

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

They did an amazing job, the front desk staff were very friendly and accommodating! I’ve been recommending everyone here for their car needs.

Customer Service

Returned Clean

My Experience

Thank you for the job well done

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Kelly Babinuea was really helpful

Likely to Recommend

Already told my brother

Repair Quality

Kelly Babineau is amazing

Customer Service

Again… Kelly was amazing

My Experience

Rae was awesome! Great service

Likely to Recommend

Repair Quality

Rae was awesome and very communicative.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Rey is absolutely wonderful to work with. Great communicator with frequent updates. You guys did a great job on my car. Thank you!

Customer Service

Rey is a super star. I love working with her when I’ve brought my cars into the shop.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Everyone was very friendly and accommodating. My car was ready one week early.

Customer Service

Returned Clean

My Experience

Rae took great care of me, and kept me properly updated on any changes to the plan. Car came back looking great. Thanks again.

My Experience

Kelly and Jason were outstanding. Very professional

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

They did a great job working thru supply chain issues.

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Rae and your team in the auto body shop did a phenomenal job. I couldn’t be happier with the work that was completed. I will tell all of my friends and family to use you guys. Thank you again for a great job!!

Likely to Recommend

I would recommend to friends and family

Repair Quality

I was extremely happy with all of the work done on my FJ. Rae did a great job with your body shop.

Customer Service

Everything went very smoothly and Rae kept me in the loop at all times.

Returned Clean

My Experience

Rae is AWESOME!!! So helpful and explains everything s well.