Gwatney Collision Center

4.9 (709reviews)
97%
11301 W. Markham,  Little Rock,  AR  72211

In operation 13 years.

We are full service collision center servicing all makes and models with our sister store based in Sherwood; at Gwatney Buick GMC. We have been in business since 2013 and are accredited with an ICAR Gold certification.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (709)

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

There were 3 things not fixed and my car was soaked because someone left a window rolled down in a horrible rainstorm My car now smells like mold

Likely to Recommend

Already have

Repair Quality

Looks like nothing ever happened

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

I've only had the car back for one week so not sure about total satisfaction.

Customer Service

I had a concern about something. I called with my question and didn't receive a full reply. For that reason, I think customer service could have been been better.

My Experience

Repeat client . Friendly employees . Knowledgeable. Quality work , fast service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

The Initial customer service and greeting in the front office with both associates was very open, welcoming and professional. The communication updates were greatly appreciated and service was performed in a timely manner.

Likely to Recommend

Repair Quality

Service and all communication was professional and greatly appreciated

Customer Service

Greatly appreciated and professional

Likely to Recommend

Good service

Repair Quality

So far everything was done correctly and in a timely manner. They were courteous and professional

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I wouldn't trust my car to anyone else .gwatney Collison has pleased me with the work that has been done on my car.both times.thank you so much.i will be more than happy to refer you too my family and friends.

Likely to Recommend

I wouldn't hesitate to refer them to gwatney.

Repair Quality

I wouldn't want any other collision shop to fix my car. Gwatney collision has done a excellent job on my car every time.great service and customer service.

Customer Service

Excellent service they were friendly and helpful in always.

Returned Clean

Likely to Recommend

I would recommend, but would caution them about the horizontal scratches & the cleaner smell.

Repair Quality

The actual repair looks perfect. My only complaints are - I guess they washed my car, and now I'm seeing micro scratches all over the clear coat like they dried it with a rough cloth that scuffed the clear coat in horizontal lines. I will need to buff it out at some point. Also, the smell of the cleaner inside the car is wayyy too strong. It makes my wife nauseous, and my kids ask us to roll the windows down whenever we get in the car.

Customer Service

Good communication!

Likely to Recommend

Yes, I would gladly recommend Gwatney Collision Center located on Markham Street, Little Rock anytime

Repair Quality

Kevin was very professional, thorough with job estimate and managed the completion of all repairs in a timely manner. Always with a smile taking care of everything.

Customer Service

You can tell that Customer Service is a high priority to Gwatney Collision Center

Likely to Recommend

Repair Quality

The weather delays and flu added a couple of weeks to the finish date, but otherwise satisfied with end results.

Customer Service

They were very cordial and knowledgeable.

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

See previous comments

Repair Quality

Excellent craftsmanship and quick turnaround in repairing my vehicle. Kevin updated me every day on the status of repair. Great service and will recommend Gwatney Collision to friends and relatives for a reliable vehicle repair shop.

Customer Service

See previous comments

My Experience

Thanks for the great communication and washing my car, lol! Looks great Thanks again!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

They were on point with updates and my car looks amazing

Returned Clean

Likely to Recommend

I would even recommend the pair (autobody tech and painter) specifically.

Repair Quality

The workmanship was good. The autobody tech and painter definitely did a great job restoring it like new condition.

Customer Service

Returned Clean