Hagerstown Ford
We service all make and brands. Location is off I-81 and I-70 four leaf clover on Halfway Blvd
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:00 pm |
| Tue | 7:30 am - 5:00 pm |
| Wed | 7:30 am - 5:00 pm |
| Thu | 7:30 am - 5:00 pm |
| Fri | 7:30 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very easy to work with. Very happy with the end results
Customer Service - 5.0/5.0 -
Excellent
Returned Clean
My Experience - 5.0/5.0 -
Very good service I do believe that a little better clean up would do better because I do see spots that where missed with the star white paint and that could have been from multiple different reasons and I did leave the charger with the truck and no one ever plugged my truck in so I had to charge my truck after I got the truck home lucky but if you have the vehicle for a week and a half you should treat my vehicle right by making sure it’s charged so it’s running properly service was paid for time was paid for everything was paid for but service can be better so I expect better please and thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Appreciated the communication throughout the repair process and was surprised to see car was detailed. Thsnk you look great.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
There is a bad place on front grill, a piece of the interior trim down side of window was hanging
My Experience - 5.0/5.0 -
Great communication and the work done looks great.
Likely to Recommend - 2.0/5.0 -
Depends if they fix the vehicle and follow through with what they said they would do.
Repair Quality - 2.0/5.0 -
Vehicle was not clean. There was overspray and bare spots as well as swirls on paint. I am dissatisfied with the work.
Customer Service - 3.0/5.0 -
Staff were friendly, courteous, and compassionate. They have not however followed through with repairing the vehicle as they stated they would.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
Top of the tailgate where the step plate is not aligned properly, pressure had the plastic buckled when tailgate is up and step pull out button is not aligned.
Likely to Recommend - 5.0/5.0 -
Very likely
Repair Quality - 5.0/5.0 -
They did a great job
Customer Service - 5.0/5.0 -
Very responsive
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
The initial estimate was easy and the service advisor worked out the earlier appointment for us knowing it would take time to get the parts. The car looked brand new when my wife picked it up. She did notice a couple small areas that need a little touch up but they were taken care of to make sure it was perfect. She felt as a female they treated her respectfully and honestly and listened to her at all times. We have bought many cars from there have used the services dept for oil changes, etc. This is our first time using the body shop, the only reason I can't give it a 10 is because of a small missed detail though it was immediately rectified. I can honestly go with a 9.9 as we are customers for life.
Customer Service - 5.0/5.0 -
See previous
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
It appears the issues were confirmed and remedied.
Customer Service - 5.0/5.0 -
My concerns were well received and adjustments were made accordingly.