Hagerstown Ford

4.6 (567reviews)
91%
1714 Massey Blvd,  Hagerstown,  MD  21740

We service all make and brands. Location is off I-81 and I-70 four leaf clover on Halfway Blvd

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:00 pm
Tue 7:30 am - 5:00 pm
Wed 7:30 am - 5:00 pm
Thu 7:30 am - 5:00 pm
Fri 7:30 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Ford
GM
GM Electric Vehicles
Hyundai
I-Car
Kia

Reviews (567)

Likely to Recommend

Repair Quality

It appears the issues were confirmed and remedied.

Customer Service

My concerns were well received and adjustments were made accordingly.

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Very helpful and courteous staff

Customer Service

My Experience

Excellent service from the people at the desk.Give a big thank you to the guys in the shop.Definetly talented bench of guys.Again your tye best in the area!!

Likely to Recommend

Repair Quality

My vehicle looked awesome.The guys in shop did great.So did the guy at the desk,very polite also.Thank you. : )

Customer Service

Awesome job!!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

They went above and beyond on fixing the damage to my Ford Ranger.

My Experience

Great job all around no problems so far.

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Repair Quality

Customer Service

Returned Clean

My Experience

This repair was a seamless process, many thanks to Keith for doing a great job

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Repair Quality

Customer Service

Returned Clean

My Experience

Keith was awesome, kept me informed, didn’t settle for parts that weren’t up to his standards, and I got my car back looking like it was brand new. I appreciate everything thank you so much!

Likely to Recommend

Overall it was not bad service or bad repair work. I am very pleased over all an satisfied in every aspect except for some areas could be improved on.

Repair Quality

I have had to a couple times get repair work done on the car. Every time have taken it to the Massey Ford Collision Center because they do great work they are the best. An Randy the repair representative is also Great to work with over any situation that happens to your car. He is easy going an very knowledgeable which makes it so much easier when your in a bad situation with your car. Thank you all so much. Very satisfied customer here. 😊👍

Customer Service

Randy the repair representative is the best. He is easy going an very knowledgeable. I like that fact when your in a bad situation with your car. Thank You very appreciative an a satisfied customer here for the great job all around from everyone. 😊👍

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Unfortunately I never got to see the vehicle before it was returned to the Driver assigned to it, as I was on vacation last week. I’m sure it was done properly. Thanks for helping us out with that explorer

Customer Service

Keith made the process easy for us! Thanks again to everyone involved with the repair

Returned Clean

My Experience

Best experience I have ever had a dealership!

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Repair Quality

Customer Service

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

Thanks. It looks fantastic. You did a fantastic job.

Likely to Recommend

Repair Quality

Randy was amazing in helping me coordinate getting my car in for repairs . Randy was very kind and professional. Explained thins well and even beat his estimated dead line and washed my car . The body work done is flawless. Thank you Randy and your body work guys my cat looks great ⭐️⭐️⭐️⭐️⭐️💪

Customer Service

Returned Clean