Hagerstown Ford
We service all make and brands. Location is off I-81 and I-70 four leaf clover on Halfway Blvd
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:00 pm |
| Tue | 7:30 am - 5:00 pm |
| Wed | 7:30 am - 5:00 pm |
| Thu | 7:30 am - 5:00 pm |
| Fri | 7:30 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Repaired everything
Customer Service - 5.0/5.0 -
Helpful
My Experience - 0.0/5.0 -
The car was not correct when we picked it up. After about an hour it was adjusted and good to go so satisfied in the end.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great communication and customer service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0 -
The quality of the repair was excellent, but the process took longer than expected.
Repair Quality - 5.0/5.0 -
Looks like new!
Customer Service - 3.5/5.0 -
Satisfied, but repair took longer than expected.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Very good work, and professional staff. Appreciated all the effort and care they took with the repairs, and communicating while the work was being done.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
They were very professional. Explained everything so that I understood what was being done. I have not needed a car repair recently, but I thought the price was a little hugh. At the end of it, it was worth it.
Customer Service - 5.0/5.0 -
I would use them again if I had a need
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
Keith Barr manager was very helpful answering my questions and meeting my personal needs and providing excellent daily updates
Likely to Recommend - 5.0/5.0 -
Definitely
Repair Quality - 5.0/5.0 -
Excellent service Keith Barr went out of his way to make my experience easy and comfortable and updated daily when it would be done
Customer Service - 5.0/5.0 -
Excellent explanation of service needed
Returned Clean
Likely to Recommend - 5.0/5.0 -
I would most certainly recommend Hagerstown Ford's services to friends and family. I live in Frederick, and have many choices here...except no Tesla certified service centers. Having a center in Hagerstown is the perfect combination of expert service and convenience.
Repair Quality - 5.0/5.0 -
Firstly, having a Tesla certified repair facility that is close to home and away from I270 traffic is priceless. Following that, the entire experience was amazing. I immediately felt that the team were completely on top of the process; were experts in their field, and I could expect nothing but quality care for my vehicle.
Customer Service - 5.0/5.0 -
Keith in the body shop has been my buddy since the first phone call. He has kept me informed and at ease throughout the entire process. Communication is key to my satisfaction, and Keith was always patient with my questions; that was much appreciated. Thanks, Keith!
My Experience - 5.0/5.0 -
Randy and his team were awesome and we got our car repaired and back in the time anticipated and clean inside and out. Thank you to Randy and all the repair team!
My Experience - 5.0/5.0 -
The management was great the the repairs was beauiful the car was amazing very happy
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very happy
Customer Service - 5.0/5.0 -
Very happy car beauiful Thank so much
Returned Clean
My Experience - 5.0/5.0 -
Quick service and car looks brand new. Customer service excellent. Thank you
My Experience - 0.0/5.0 -
There’s a slight crease in the passenger door, the paint has orange peel.
Likely to Recommend - 5.0/5.0 -
Good workmanship
Repair Quality - 5.0/5.0 -
Good work polite and professional took a little longer than I wanted but it was worth the wait.
Customer Service - 5.0/5.0 -
Very helpful and informative
Likely to Recommend - 3.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 2.5/5.0 -
Limited communication on progress of the repair
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
The body work is fantastic, nice people, and really appreciated that they cleaned out my car before returning jt. The paint color match is slightly off but they offered to redo it if I’m not happy with it.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
Work completed seems good. Insurance claim, so not the quickest repair.
Customer Service - 4.0/5.0 -
Good communication.