Hagerstown Ford

4.6 (574reviews)
90%
1714 Massey Blvd,  Hagerstown,  MD  21740

We service all make and brands. Location is off I-81 and I-70 four leaf clover on Halfway Blvd

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:00 pm
Tue 7:30 am - 5:00 pm
Wed 7:30 am - 5:00 pm
Thu 7:30 am - 5:00 pm
Fri 7:30 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Ford
GM
GM Electric Vehicles
Hyundai
I-Car
Kia

Reviews (574)

My Experience

I dealt with Donna the most, but everyone I spoke to was extremely nice. You fixed my truck quickly and it looks great!

Likely to Recommend

My expectations were not set to a exceedingly high level

Repair Quality

All supply chain issues aside the auto body shop did a good job!

Customer Service

The service I got was the service I expected!

Returned Clean

My Experience

Once again you've gained and earned a loyal and lifelong customer to which I've shared my total experiences with thousands on social media. Thank you again for the stellar customer service.

Likely to Recommend

Stellar service and hospitality at its finest. Can't rave enough about the entire experience from Hagerstown Ford. Thank you for being what we are lacking among the many companies who fail to see that service is what breeds loyalty.

Repair Quality

Stellar service and hospitality at its finest. Can't rave enough about the entire experience from Hagerstown Ford. Thank you for being what we are lacking among the many companies who fail to see that service is what breeds loyalty.

Customer Service

Stellar service and hospitality at its finest. Can't rave enough about the entire experience from Hagerstown Ford. Thank you for being what we are lacking among the many companies who fail to see that service is what breeds loyalty.

Returned Clean

Likely to Recommend

Repair Quality

Donna did a great job in communicating and processing my collision order. Everything was seamless. The quality of work is excellent. Very satisfied Evan Kerr.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Did not fix autopilot. I have to take it to the tesla service center

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Great work! Completed ahead of time!!

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Never received such good service from any other repair shop.

Repair Quality

Received White Glove service from Ms. Donna Godlove and her Manager (Randy). Check in and checkout was smooth and immaculate workmanship.

Customer Service

As stated earlier received white Glove service from Ms. Donna Godlove and her Manager (Randy). Smooth checkin and checkout with immaculate workmanship. Customer Service was above par. In other words "Excellent."

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Did a nice job, and timely

Customer Service

Friendly and listened

Returned Clean

My Experience

Had door handle on my new truck repainted that a previous ford dealership scratched and the paint quality on it now is horrible , dirt in the clear coat and a bubble now . If I was paying for this kinda service I would want a full refund.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Looks very good good job

Customer Service

Very polite

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Lube center had vehicle first and did not put on my oil cap I found it under the hood in fender well area.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Nice work and quick return

Customer Service

Very good service

Returned Clean

Likely to Recommend

Repair Quality

The car is not fixed and making noises.

Customer Service

Lack of communication and took a long time to get my car back and still not fixed.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

The experience at Hagerstown Ford was excellent! Randy was very helpful, courteous and worked hard to get my repairs done as quick as they could. I would recommend them to anyone

Likely to Recommend

Repair Quality

everything is fine

Customer Service

everything is fine

Returned Clean