Hagerstown Ford
We service all make and brands. Location is off I-81 and I-70 four leaf clover on Halfway Blvd
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:00 pm |
| Tue | 7:30 am - 5:00 pm |
| Wed | 7:30 am - 5:00 pm |
| Thu | 7:30 am - 5:00 pm |
| Fri | 7:30 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 2.5/5.0
Repair Quality - 2.5/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
You guys did an excellent job with my vehicle. Thank you so much and also for the loaner vehicles - 1st the Escape and 2nd the EcoSport which were very nice while mine was being repaired. Donna was very nice and accommodating with any questions and concerns. Thank you all very much for taking good care of my Ford Explorer Limited & for the excellent customer service. Melissa Hofe Folk Hedgesville WV
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
My truck looks as good as new. Great to have my truck back
Likely to Recommend - 1.0/5.0 -
No even the estimate was off. Given an original estimate of 2500.00 and the total was 5500.00. How can you be that far off
Repair Quality - 1.5/5.0 -
Had the car for 3 months. Had to order parts they did not keep me up to date on any progress. Half the time would not return phone calls
Customer Service - 1.0/5.0 -
Very poor communication from them. They would not keep me updated on the process and they seldom returned phone calls
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Donna and Matt are awesome
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did a wonderful job on my repairs and they were very patient about let me know and informing me at different times when there was delays I really appreciate their service
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The folks at Hagerstown were tremendous. Issue with getting parts timely from Ford for repair
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Only way to be better is to pick up and drop off car. But having the loaner is big help
Repair Quality - 5.0/5.0 -
Had to wait to get loaner card only small issue
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 4.5/5.0 -
Only issue I have is my vehicle is a mess inside from the sanding I’m assuming
Customer Service - 5.0/5.0 -
Mark was great!
Returned Clean
My Experience - 5.0/5.0 -
The head of the body shop is knowledgeable, thorough and modest. His commitment to customer satisfaction is tops!