Hagerstown Ford
We service all make and brands. Location is off I-81 and I-70 four leaf clover on Halfway Blvd
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:00 pm |
| Tue | 7:30 am - 5:00 pm |
| Wed | 7:30 am - 5:00 pm |
| Thu | 7:30 am - 5:00 pm |
| Fri | 7:30 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Had a fantastic experience with Randy and the body shop at Hagerstown Ford. Would highly recommend. Happy holidays.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very friendly gentleman who took care of me
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
do really good work
Repair Quality - 5.0/5.0 -
was very impressed how it turned out
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Body shop was excellent but communications regarding warranty service and callbacks were horrible and could never get answers or people to pick up phone and provide any updates regarding my headlight issues
Likely to Recommend - 3.5/5.0 -
Service department is my concern with referrals
Repair Quality - 3.0/5.0 -
Lack of communication. Left several messages for call back and updates. Including service manager. Work was good otherwise it was the lack of communication and updates that was frustrating. Body shop did great Work and timely updates and communication
Customer Service - 2.0/5.0 -
See previous comment about lack of communication. The body shop did a repair job and always answered the phone or cal back promptly.
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
The body shop was excellent.
Repair Quality - 5.0/5.0 -
They did a great job. Answered the phone when I called and provided me the information I wanted
Customer Service - 5.0/5.0 -
The body shop provided the best customer service that I have ever received from this Ford dealership.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I especially appreciate that you detailed the car!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The recall was taken care of in a timely and professional manner. The staff was friendly and helpful.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Recall was corrected in a timely manner. Courteous and professional staff.
Customer Service - 5.0/5.0 -
Good job thanks
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
great experience !
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great to work with. Would return if needed their services.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service and great guys to work with. Will return again in the future.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Excellent job, Super customer service.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0 -
The time frame was long and there could be better communication.
Repair Quality - 4.5/5.0 -
The car looks great and drives well