Hagerstown Ford
We service all make and brands. Location is off I-81 and I-70 four leaf clover on Halfway Blvd
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:00 pm |
| Tue | 7:30 am - 5:00 pm |
| Wed | 7:30 am - 5:00 pm |
| Thu | 7:30 am - 5:00 pm |
| Fri | 7:30 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0 -
The time frame was long and there could be better communication.
Repair Quality - 4.5/5.0 -
The car looks great and drives well
Customer Service - 4.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
They got the job faster then expected and the work was great
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Very pleased with the service received. Great communication and thorough assessment and work provided by very knowledgeable and professional staff.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Looks excellent
Likely to Recommend - 5.0/5.0 -
Great
Repair Quality - 5.0/5.0 -
Looked great
Customer Service - 5.0/5.0 -
Great
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Did what they said they would do
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
Something happened to our radio while in the repair shop, and we have no sound. This needs to be attended to, please.
My Experience - 0.0/5.0 -
After paying and receiving my Volkswagen Jetta TDI at your body shop I found I could not start my car because the battery was nearly dead and after getting a hot shot to start my car I found the drivers side rear tail light/turn signal not working. Furthermore upon my personal inspection because the body shop had already closed, I found that the electrical connection plug could not be found - after removing the trunk interior side carpet panel I fount the plug hanging in the body panel not connected to the light. I can not stress the importance of your managers responsibility and ethical obligation to their customers to perform a Quality Assurance/Control inspection after all work is performed - without talking the time for a simple diligent inspection the integrity of your work will be jeopardized leaving a feeling of mistrust that your bodyshop work is not reliable. I feel very dissatisfied that I had to inspect your repair work and corrected the problems on my own personal time, when you were paid good money to repair and deliver my car in working order. I suggest that you review your QA/QC procedures and make the necessary changes and/or additional personnel training so that issues like this never occur again. Barry Rude 301-573-7078
Likely to Recommend - 4.5/5.0 -
Thank you
Repair Quality - 4.5/5.0 -
Thank you
Customer Service - 4.5/5.0 -
Thank you
Returned Clean
My Experience - 5.0/5.0 -
Keith was amazing. The team took great care of me and my car. Looks good as new. Excellent customer service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I love the work that was done. Thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Nice work and time frame was good
Customer Service - 5.0/5.0 -
Nice work Friendly staff
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I am pleased that both the exterior and performance have been fully restored. Thank you for the outstanding service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The car is in good condition.
Customer Service - 5.0/5.0 -
The updates every week are helpful to see the repair status.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0 -
You are receiving a 10 because of Keith Barr. Keith was a huge help in dealing with the insurance company. He took excellent care of us. Give him a raise. He is an asset to your company. Jane Scibilia