Hagerstown Ford

4.6 (568reviews)
91%
1714 Massey Blvd,  Hagerstown,  MD  21740

We service all make and brands. Location is off I-81 and I-70 four leaf clover on Halfway Blvd

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:00 pm
Tue 7:30 am - 5:00 pm
Wed 7:30 am - 5:00 pm
Thu 7:30 am - 5:00 pm
Fri 7:30 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Ford
GM
GM Electric Vehicles
Hyundai
I-Car
Kia

Reviews (568)

My Experience

I've had nothing but good experiences at Hagerstown Ford. Service and body shop. I will return of needed.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

You guys SUCK! You should be watching MSNBC in the lobby instead of Fox. Your "workmanship" and "quality control" are definitely more associated with far left values, of garbage.

Customer Service

Likely to Recommend

Great place!

Repair Quality

The car drives smoother than before I brought it in! Looks really nice almost like I just got it off the lot

Customer Service

Very nice people that always answered my questions and always kept me up to date even if it wasn’t good news!

Returned Clean

My Experience

After driving three hours toward home I stopped for gas and discovered that I can’t open the gas cap cover. Obviously, I can’t just pop back in to have it fixed.

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Customer Service

Returned Clean

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Returned Clean

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Returned Clean

My Experience

Likely to Recommend

Fixed my car twice and both have been good experiences

Repair Quality

They were nice and had good communication. Made it quick and easy.

Customer Service

They were nice and had good communication. Made it quick and easy.

Likely to Recommend

Since I am not done, I can't really recommend.

Repair Quality

Alignment of back door and trim not good and bubbles in decal (which advisor said should go away in 2 weeks).

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Thank you.

Customer Service

Returned Clean

My Experience

When I started driving it, the engine light came on and one of the get gas could not open the tank. The button would not work when I got it into the driveway and finally looked at the paint job. There’s spots missing and bubbles so need to bring it back and have you look at

My Experience

For years I went to Mace Auto body but this time I decided to try Hagerstown Ford and it was the best experience beginning to end. I received prompt service and quality work. Keith was very professional, knowledgeable and helpful during this process. I would definitely recommend!!

Likely to Recommend

Repair Quality

Received excellent customer service from Keith and very pleased with the work done on my vehicle. Will definitely use Hagerstown Ford again!

Customer Service

Keith was very knowledgeable and kept me up to date with the process.

My Experience

Great repair job never coming back to the fast lane oil change. Left oil lid open good thing i checked my hood before i left.

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Customer Service

Very rude and disrespectful customer service. The only respectful one was the auto body shop manager. Everyone else seemed to be uncaring for my business.

Returned Clean

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Customer Service

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Repair Quality

Repaired everything

Customer Service

Helpful

My Experience

The car was not correct when we picked it up. After about an hour it was adjusted and good to go so satisfied in the end.

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Repair Quality

Customer Service

Returned Clean

My Experience

Great communication and customer service.

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Returned Clean

Likely to Recommend

The quality of the repair was excellent, but the process took longer than expected.

Repair Quality

Looks like new!

Customer Service

Satisfied, but repair took longer than expected.

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Repair Quality

Customer Service