Haggerty Buick GMC Collision Center

4.9 (514reviews)
100%
300 W. Roosevelt Rd.,  Villa Park,  IL  60181

In operation 51 years, 49 years at this location.

WHY CHOOSE HAGGERTY BUICK GMC? • Family owned and operated since opening our doors in 1975. • Accredited by the Better Business Bureau with an A+ rating. • Recipient of numerous Mark of Excellence awards determined by General Motors. • Consistent sponsor of local schools, organizations and charities throughout the Chicagoland area. • Complimentary shuttle service while our ASE Certified technicians repair your vehicle. • Fleet of courtesy shuttle loaners available by appointment. • Full-service collision center capable of repairs to both GM and non-GM vehicles. • Conveniently located in Chicago’s western suburbs, within close proximity to Elmhurst, Oak Brook, Downers Grove, Naperville, Hinsdale, Glen Ellyn and La Grange.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (514)

Customers say
Overall Customer Satisfaction
Customers consistently express high satisfaction with the collision center's service. They praise the excellent customer service, quality of repairs, and effective communication throughout the repair process. Many customers highlight the staff's professionalism and friendliness. The center is commended for keeping customers well-informed through text updates and personal communication. The quality of repairs is frequently described as outstanding, with vehicles often returned looking like new. Timeliness is generally positive, though a few customers noted occasional delays. The cleanliness of returned vehicles is also highly appreciated, with many mentioning their cars came back detailed inside and out.
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"Top notch quality- looks awesome. Customer service was the best - unbelievable great work, great quality ..." Read more
"Great job with a professional and friendly staff"
"Very efficient kept me appraised of all repairs when we picked up the car it looked brand new"
"They met the second promise date but missed the first one due to a late arrival of a part. I would ..." Read more
"As agreed"
"One day early."
"Next day"
"We were kept informed of the entire process."
"As I said, they are very informative, and I love their text alerts!"
"A email daily."
"Again I received multiple updates by text"
"We were updated weekly on the repair progress."
"I was kept well informed if the repair progress. very clear communication and the vehicle looked ..." Read more

My Experience

They were very professional very efficient great great customer service and my repairs were done very quickly and efficiently

Likely to Recommend

I have already recommended to a lot of people within the last week if they ever need any type of work done to let me know and I’ll give them the information

Repair Quality

I’ve been to many car dealerships and repair shops over the years and they were the best by far friendly informative kept you informed on the progress of your car and got done in such a short timeframe and the work look beautiful. I would highly recommend the collision center . I think their names were Joe and John. They were great.!!!

Customer Service

Best customer service I have ever had treated you like family

Returned Clean

My Experience

Communication was great! Work was done in a timely manner! Really appreciate all the help.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Great job. Very professional. Thank you.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Quality of work was very good.

Repair Quality

I had to pay for 5 extra days of car rental because car wasn’t ready when promised and had to leave town for the July 4th holiday.

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

Great Job!!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

I am very pleased because they fix my car on time and its really like nothing happened to it … I’ll always choose buick no matter what when it comes to my fixing my car . thanks JOE for keeping your word on fixing my car on time 🕰️

Customer Service

very updated

Returned Clean

My Experience

Great staff that keeps you updated with just about everything.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Awesome staff & the work was amazing

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

Saying we are completely satisfied with everything and everyone would be an understatement. Joe Haggerty and his team did an amazing job ! We were kept well informed our car looks absolutely perfect and Joe and his team made this hold process painless! Thank you to each and every one you !

Likely to Recommend

Both my husband and I have and will continue too!

Repair Quality

My car looked beautiful!

Customer Service

Everyone I encountered were extremely accommodating.

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

Excellent service and communications along the way. Very satisfied!!

Likely to Recommend

Very satisfied

Repair Quality

Customer Service

John did an excellent job of keeping me updated on status.

Returned Clean

Likely to Recommend

I have already recommended you guys many times over!

Repair Quality

When I get in my car I’m always amazed at how it looks like a brand new car! The entire looks perfect!

Customer Service

Everyone smiling and very accommodating.

Returned Clean

My Experience

They kept me updated on the progress regarding my car. The end results were amazing. My car looks brand new.