Haley Ford Body Shop

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 4.5/5.0

Repair Quality - 4.5/5.0

Customer Service - 4.5/5.0 -

Great Staff and repairs.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

I had a great experience I am very satisfied with the body work and most importantly the customer service

My Experience - 5.0/5.0

My Experience - 5.0/5.0 -

Great customer service

Likely to Recommend - 3.0/5.0 -

Little questionable when it came to washing it but other than that good work was done and in a timely manner

Repair Quality - 2.0/5.0 -

I got a text saying I’d get updates and didn’t get any updates at all until I passed one day and it was done so I called to ask. Also whoever washed my truck did a terrible job it had soap spots all around it that dried up and even in the engine bay it was clean before I brought it in and now I need to clean my engine bay due to dirt spots everywhere

Customer Service - 3.5/5.0 -

The front desk lady who helped me was very sweet and apologized for me not receiving updates

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Excellent Service

Customer Service - 5.0/5.0 -

Totally satisfied

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Very completely satisfied

My Experience - 5.0/5.0 -

Your team was very nice and very helpful.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 0.0/5.0 -

Took too long to complete for the amount of damage.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 0.5/5.0

Repair Quality - 1.0/5.0 -

Trash in the clear coat. Marks in the fresh paint. Other marks that I dont believe were there before.

Customer Service - 0.5/5.0 -

Text updates were false .

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Kept me posted at key points along the way

Customer Service - 5.0/5.0 -

Team was polite and respectful

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

They did a great job. Friendly staff and accommodating.

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Great communication! Thank you for making my car safe to drive again! You guys are the best!

Likely to Recommend - 2.0/5.0

Repair Quality - 2.0/5.0 -

My name is Paul, Takisha's son. They sent me a text message of when my car was initially supposed to be picked up which was 8/06/2026. I texted back that day and asked if my car was ready and I didn't get a response, I followed up the next morning and they let me know that my car was still being worked on and will send me an update around 3pm if my car will be ready for pick up that day or the following Monday. I didn't recieve an update around 3pm on Friday of the status of my car and I also didn't get an update the following Monday. They let me know on Tuesday August 11th my car would be ready for pick up. I feel like they did a great job on the repairs to my car but a problem I am running into is that since I've picked up my car(as of 8/20/2026) there have been numerous amounts of ants inside and out. I never had an experience of ants in my car nor did I leave any food in my car prior to dropping it off. I noticed when I picked my car up that my car was parked in the grass, I don't know how many days it may have been there but I think that may be how the ants have got in my car. Overall the staff is friendly people but the communication was sub par and I feel like I took my car to solve a problem and left with another so not a great experience for me.

Customer Service - 3.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Job well done

Customer Service - 5.0/5.0 -

They communicate with us all the way

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