Haley Ford Body Shop

4.6 (631reviews)
94%
9020 Pams Avenue,  Richmond,  VA  23237

Welcome to Haley Ford Collision Center, serving Chester, Richmond and the surrounding area. Haley Ford provides a full-service automotive body shop collision repair center facility, offering auto and body repair services. Our collision repair technicians are I-CAR Gold class certified so you can rest assured that your car, truck, or SUV will be worked on by experts who really care. Our attention to detail, combined with our state of the art auto repair facility makes it a fast and easy process.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (631)

Likely to Recommend

Repair Quality

repaired the collision part but not the cosmetic, paint is still damaged as well as taillights

Customer Service

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Customer Service

My Experience

Likely to Recommend

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Customer Service

My Experience

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Customer Service

Likely to Recommend

Repair Quality

Our son recently had his Ford F-150 in for body work at Haley Ford, and we couldn’t be more impressed with the experience. Even though we were from out of state, the team treated us like longtime customers and worked directly with our insurance company to make the process seamless. At one point, we ran into an issue with the quote, but the staff truly listened to my concerns, took ownership of the situation, and worked it out with the insurance company quickly and professionally. That level of communication and customer care really stood out. The truck looks fantastic, and the entire experience was handled with integrity and professionalism. Highly recommend Haley Ford if you’re looking for a dealership that stands behind their work and takes care of their customers!

Customer Service

Likely to Recommend

Definitely

Repair Quality

Absolutely satisfied with the repairs. I would definitely use them in the future. Especially was pleased with the updates that Ms. Best and her staff provided. Thank you very much. Nathaniel Madison

Customer Service

My Experience

Likely to Recommend

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Customer Service

The customer service was wonderful here . They were very timely and professional but welcoming. I did have a slight issue when picking up my car from being repaired , the door mechanism for locking still was not working which was the issue I brought in to be fixed . I called and let the front reception woman know and I brought back my car that evening . They were able to fix the issue in less than 5 minutes which I was very appreciative about . All in all great experience

Likely to Recommend

Repair Quality

A black rubbery substance was left on the passenger side seat it got on my wife jacket

Customer Service

My Experience

Excellent Service Highly Recommend Thank you

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Excellent service and Customer Service Thank you Haley Ford Highly Recommend

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My Experience

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Customer Service

My Experience

Thank you! You all were professional and timely! I really appreciate it!

My Experience

Everything was done in a timely manor. Very satisfied

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

I really appreciated the proactive communication as my truck was getting service. The staff was very friendly and made the experience seamless.

Likely to Recommend

Repair Quality

I’m very satisfied with the work that was done. The staff was really helpful. I am waiting on the insurance to reimburse me for the mirror I had purchased!

Customer Service

Easy to work with

Likely to Recommend

Repair Quality

The rear new gate that was installed has scratches on it. This was reviewed with Jessica and she now is working on having the gate either repaired or replaced. She still needs to contact me with how and when Haley Ford will correct this issue. Work is not complete until this is addressed.

Customer Service

Likely to Recommend

Repair Quality

Great service, minor complaint but that’s for Enterprise. Car had no spare & had a smoker in it.

Customer Service

My Experience

Mason was awesome he walk me through my whole process i definitely will recommend yall again great work

Likely to Recommend

Repair Quality

I was very pleased with Mason and the rest of the crew

Customer Service