Hall Collision Center

4.6 (1,606reviews)
93%
3211 Towne Way Dr.,  Tyler,  TX  75701

In operation 23 years.

Thank you for considering Hall Collision Center for your automotive paint and body repair needs, we are a Direct Repair Facility for most major Insurance Carriers. Our company is excited about the prospect of working with you and your insurance company to get your vehicle back to pre-loss condition. We realize the importance of our customers and value their time and will strive to provide you with excellent customer service as well as a high quality auto body repair. Our facility is well equipped with the latest auto body repair and refinish equipment and we employ a well trained staff of experienced technicians. We are a Green Collision Center featuring purely water-based paint and finishing products, these products are the same products that your vehicle was originally manufactured with and won't harm our planet. Being in an auto accident is usually an unpleasant experience...getting your car repaired and looking new again doesn't have to be.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Cadillac CT6
Corvette C8
GM Basic
GM Dealer
I-Car

Reviews (1,606)

Likely to Recommend

Highly recommend

Repair Quality

Did a great job

Customer Service

Had Colby working with me and he made the experience great

Likely to Recommend

Repair Quality

We are very pleased with the work the collision department did on our truck. You can't tell that that we were in an accident.

Customer Service

All of the people we talked to were very courteous and kind from the front desk to the service department.

Likely to Recommend

1 month turned into 6 months for repair.

Repair Quality

We had our GMC 2025 Acadia Denali towed to your shop on April 8 and the repairs required many back orders for parts over and over and over again. Our car was ready on 10/11/2026 so we were with out our car in Michigan for 6 months. We were told the repairs would take 1 month so we are disappointed that it took so long

Customer Service

Colby Wilbank seldom called to update us so we called him for reports and he kept saying 2 more weeks over and over with no progress because of delays in ordering.

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Very easy to deal with and kept us informed during the process

Customer Service

Likely to Recommend

I would tell them to inspect the vehicle better than I did

Repair Quality

As I got closer home I realized, in my rear view mirror, the window strip that was put on the back passenger window, is not the same black and when I got out to show my husband you can see where they scratched the top of that window, I assume putting it in. I know that sounds petty but I bought it in January of this year with 7 miles on it.

Customer Service

Everyone was very nice

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Great job!

Customer Service

Shelby took great care of us!

Likely to Recommend

Repair Quality

Very satisfied

Customer Service

very satisfied

Returned Clean

Likely to Recommend

I feel this is where you should go for collision damage they are extremely knowledgeable and helpful with the insurance part which is a plus!! Also it’s a very clean atmosphere which I liked! Also Shelby and Will who are extremely nice know their stuff!!!! Thanks again guys!!!!

Repair Quality

SUV looks brand new as before my fender bender

Customer Service

Shelby and Will were above and beyond courteous and very knowledgeable! Ladies at the front desk were friendly and nice also

My Experience

Josh was amazing! He was very patient and answered all our question for about 30 minutes even when it was time to close. The repairs were done completely and when they were not happy with the paint job, Hall delayed delivery of my Yukon u til it was correct

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

I had a great experience, the best customer service and everything came out good. If I ever need anything else done to my vehicle I won’t think twice and take it straight to Hall Collision to get the job done!

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Lack of communication of repairs.

Customer Service

Lack of communication of repairs.

Likely to Recommend

Repair Quality

Very satisfied, I enjoyed how I dropped my truck off, y'all took me to get a rental. Upon completion I left the rental with ya'll & got back into my truck.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

I do have 1 negative comment on my repair. I did not look in the rear cargo area when I picked my vehicle up and when I got home I found that area covered in sanding dust. I opted to clean it myself instead of driving back to the shop. The rest of the repair looks good.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

The truck was supposed to be ready originally in about a week. It took about a week and a half. We had hoped to get the vehicle back sooner.

Customer Service

Colby was great to work with. He was back in touch with me quickly very good follow-through.

My Experience

Thank you for all your hard work! Everything turned out great as always!

Likely to Recommend

Repair Quality

Everything was done thoroughly and completely.

Customer Service

The communication and follow-up were were very good.

Returned Clean