Hall Collision Center

4.7 (1,588reviews)
94%
3211 Towne Way Dr.,  Tyler,  TX  75701

In operation 23 years.

Thank you for considering Hall Collision Center for your automotive paint and body repair needs, we are a Direct Repair Facility for most major Insurance Carriers. Our company is excited about the prospect of working with you and your insurance company to get your vehicle back to pre-loss condition. We realize the importance of our customers and value their time and will strive to provide you with excellent customer service as well as a high quality auto body repair. Our facility is well equipped with the latest auto body repair and refinish equipment and we employ a well trained staff of experienced technicians. We are a Green Collision Center featuring purely water-based paint and finishing products, these products are the same products that your vehicle was originally manufactured with and won't harm our planet. Being in an auto accident is usually an unpleasant experience...getting your car repaired and looking new again doesn't have to be.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Cadillac CT6
Corvette C8
GM
I-Car

Reviews (1,588)

Customers say
Overall Customer Satisfaction
Customers consistently praise Hall Collision for delivering high-quality repair work, with many noting their vehicles looked brand new upon return. The shop receives strong commendations for proactive communication, including text and phone updates throughout the repair process. Timeliness is frequently highlighted as a strength, with several customers pleasantly surprised by early completions. Staff professionalism, friendliness, and willingness to go the extra mile are recurring themes. Customers also appreciate added touches like interior vacuuming and exterior cleaning. A few customers noted areas for improvement directly in their feedback, including inconsistent communication requiring them to initiate updates, occasional delays, and isolated repair quality concerns such as missed damage or minor blemishes. Overall, the majority of customers express high satisfaction and willingness to recommend Hall Collision.

Likely to Recommend

Repair Quality

The truck was supposed to be ready originally in about a week. It took about a week and a half. We had hoped to get the vehicle back sooner.

Customer Service

Colby was great to work with. He was back in touch with me quickly very good follow-through.

My Experience

Thank you for all your hard work! Everything turned out great as always!

Likely to Recommend

Repair Quality

Everything was done thoroughly and completely.

Customer Service

The communication and follow-up were were very good.

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

All with smoothly. Took me to get a loaner and the left the loan when picking up my car.they were to call the rental and rental company would come and get their.thank you for the service.

Likely to Recommend

N /A

Repair Quality

Yall did a great job

Customer Service

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Repair Quality

Customer Service

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Repair Quality

Customer Service

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Repair Quality

Service was excellent. Only reason for not a 10 was the initial estimate was significantly off. Ended up being almost 3x the original estimate.

Customer Service

My Experience

Colby is the best. WE will not go anywhere else.

Likely to Recommend

Repair Quality

Colby was great

Customer Service

Returned Clean

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Repair Quality

Great Service

Customer Service

Completely

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Repair Quality

Customer Service

My Experience

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Customer Service

My Experience

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Customer Service

Returned Clean

My Experience

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Repair Quality

Shelby was a pleasure to work with. I was always kept informed through the process and they did a great job!

Customer Service

Returned Clean

My Experience

Smooth process with Shelby's help will definitely recommend people

Likely to Recommend

Def willl recommend got the work done fast and made the process easy

Repair Quality

Will recommend friends & family,Shelby made the process go by smooth and easy and all the work came out good as new

Customer Service

Everyone was nice

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

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Repair Quality

Customer Service

My Experience

Great work from the guys at Hall , perfect match, and touch up work