Hamden Auto Body

4.9 (1,043reviews)
98%
2111 Dixwell Ave,  Hamden,  CT  06514
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In operation 5 years.

Services
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Acura
BMW
Cadillac CT6
Chrysler
Corvette C8
Dodge
Fiat
Ford
GM
GM Electric Vehicles
Honda
Hyundai
I-Car
Infiniti
Jeep
Kia
Nissan
Ram
Subaru
Tesla
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Reviews (1,043)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for outstanding repair quality, with many noting their vehicles were returned looking brand new. The team receives high marks for professionalism, friendliness, and going above and beyond. Communication stands out as a key strength, with customers appreciating regular updates via text, phone, and email throughout the repair process. Timeliness is largely commended, with several customers noting their vehicles were completed ahead of schedule. Customers also frequently highlight the complimentary cleaning of their vehicles as a pleasant and unexpected bonus. A few customers noted areas for improvement, including occasional delays in parts ordering, limited proactive communication during the repair process, and isolated concerns about accountability for unexpected issues.
AI-Generated from reviews written in the last 12 months
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"... and kept me informed throughout the entire process. The quality of the repair exceeded my expectations. My car looks showroom-ready! Their attention to detail ..." Read more
"... was being repaired. I highly recommend this shop as the repair looks great!" Read more
"... who made the entire process smooth and stress free. Their attention to detail and customer service is outstanding. I would highly recommend their services to anyone ..." Read more
"... I continue to trust them with all of my vehicles. The work they do is high quality, and the service is always impressive." Read more
"The quality of work and customer service were fantastic. The staff are diligent, personable and are justifiably ..." Read more
"... Body kept me informed during the entire process. They communicated clearly and provided updates along the way, which made everything easy and stress-free. I always ..." Read more
"... friendly, and made the entire process so much easier. They kept me updated every step of the way, handled everything professionally, and the quality ..." Read more
"Extremely professional, very knowledgeable, respectful and excellent communication!"
"Most definitely!!! They use a texting system where they continuously keep you updated about what is being done to your car!"
"Vague answers when progress checks and ETA requested throughout"

My Experience

Great service

My Experience

You guys want it back for me which State Farm and you were not one of their chosen body shops, but it looks like you kept it at my deductible only thank you

Likely to Recommend

Repair Quality

I just thought you handled the State Farm claim amount very satisfactory

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Friendly and knowledgeable customer relations, excellent service and communications, and superb work in a timely manner. All around top notch organization.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Excellent service

Returned Clean

Kept me Informed?

No

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

My car looks great! Thank you Oren and staff for an outstanding experience.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

My experience with Hamden Auto Body was one of the most professional experiences I have ever had! I would highly recommend them to any one in need of their service. Everyone from the start(check in) to the end (management) and the insurance adjuster were great.

Repair Quality

Excellent service was provided from start to finish.

Customer Service

Again, excellent

Returned Clean

Kept me Informed?

Yes

Ready on Time?

No

Likely to Recommend

Repair Quality

Customer Service

Girl at front desk not very friendly

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

My Experience

Great job

My Experience

The Hamden Auto Body Team are professional & friendly! Such a pleasure to work with while doing phenomenal work. Thank you everyone.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Hamden Auto Body did a wonderful job repairing my car. It had alot of damage to front bumper, tire, side door, suspension etc. Car was returned to me like new. I would definitely recommend them. They are also very nice!

Likely to Recommend

Repair Quality

Hamden Autobody did a fantastic job! I can't say enough. Car had extensive damage and was returned to me like new.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Great customer service and excellent work performed on the repair of my vehicle.

Repair Quality

Great customer service.

Customer Service

Kept me informed of my vehicle status during the repair process.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Will spread the word about how easy it is to work with them and what a fine job they did!

Repair Quality

The entire process was very professional, courteous, most understanding, empathetic and our car looks fabulous!

Customer Service

Fabulous...So patient about all my calls as I was most upset about the accident.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Excellent experience thanks

Likely to Recommend

All teslas

Repair Quality

Awesome

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

see prior answer

Repair Quality

Hamden Autobody is absolutely outstanding. The staff not only took excellent care of my car they provided excellent customer service to me. They went above and beyond to make sure I knew exactly what the repair involved and were clear about the cost of the work. Throughout the process I was treated with kindness and respect.These are people that clearly take pride in their work and it shows!

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Thank you all for your professionalism and great customer service. You are the best!

Likely to Recommend

Repair Quality

Your service and customer service is absolutely outstanding

Customer Service

Excellent as expected

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

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