Hamel Bros. Service, Inc.

4.9 (1,517reviews)
100%
157 Pawtucket Blvd,  Lowell,  MA  01854

In operation 66 years.

Hamel Bros Service was established in 1960 as a family owned and operated collision and general repair facility which is currently being operated by the third generation of family. Our collision and service centers are known for their expertise, honesty, and stellar service. Here at Hamel Bros, we have a team of certified professionals committed to delivering superior quality and service to all of our customers. We place customer needs and safety at the highest level and combine exceptional skill and auto repair knowledge. We invest in the latest advanced technology and techniques to insure that your vehicle is repaired properly. We at Hamel Bros appreciate all of our customers, whether they are repeat or new to us and promise to repair your vehicle as if it were one of our own.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 4:00 pm
Tue 7:30 am - 4:00 pm
Wed 7:30 am - 4:00 pm
Thu 7:30 am - 4:00 pm
Fri 7:30 am - 4:00 pm
Sat Closed
* Holiday hours may differ.
Acura
Honda
I-Car

Reviews (1,517)

Likely to Recommend

Repair Quality

Very professional shop

Customer Service

Friendly and very professional

Returned Clean

My Experience

Thank you for exceptional care and service! Like no other! With appreciation and gratitude, Sharon & David

Likely to Recommend

Repair Quality

Polite courteous and kept me updated with repairs.

Customer Service

Great commication

Returned Clean

My Experience

Kept us informed. Always pleasant to deal with

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I'm very happy with the end result, and the work was finished ahead of schedule, the office staff was also very friendly and helpful so great thanks to the Hamel brothers for all their hard work.

Likely to Recommend

I already did

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Hamel Brothers has been my "go to" for collision repair since 1992 - 32 years!

Repair Quality

Prompt, professional and on time! Keep up the excellent work and customer service!

Customer Service

Returned Clean

My Experience

Nice job. And on time . No games. Thank you. If an accident happens again . I'll be using you again .

Likely to Recommend

I would have to tell anyone going there to inspect the repairs every day to make sure they are making the repairs and not covering it up

Repair Quality

They tried to hide damage hoping I wouldn't see it. A good thing I did and took pictures. If I didn't check on the repairs they would of just cover it up . I can never trust a body shop again. And the adjuster knew there was damage to the engine cradle, and was hiding it.

Customer Service

They new about the damage but was working with the insurance company to save them as much as possible and leave me with a major damaged engine cradle in which I would have to pay latter on to be fixed out of pocket on a no fault accident. Will never let this happen again

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Great service

Likely to Recommend

Repair Quality

Everything went GREAT>

Customer Service

GREAT

Returned Clean

Likely to Recommend

Repair Quality

Best service and customer service!

Customer Service

Best service and customer service!

Returned Clean

Likely to Recommend

Repair Quality

They gave me an estimated time of completion and the vehicle was ready the day before. I am very happy with the quality of the work that they did.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

work looks great ,the only negative drivers seat position was completely changed very minor issue

Customer Service

very professional

Returned Clean

My Experience

Thank you everything was excellent!

Likely to Recommend

Repair Quality

Customer Service

Great communication, speedy and professional work!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Extremely professional and completed ahead of schedule. Very happy with their service.