Hamel Bros. Service, Inc.

4.9 (1,516reviews)
100%
157 Pawtucket Blvd,  Lowell,  MA  01854

In operation 66 years.

Hamel Bros Service was established in 1960 as a family owned and operated collision and general repair facility which is currently being operated by the third generation of family. Our collision and service centers are known for their expertise, honesty, and stellar service. Here at Hamel Bros, we have a team of certified professionals committed to delivering superior quality and service to all of our customers. We place customer needs and safety at the highest level and combine exceptional skill and auto repair knowledge. We invest in the latest advanced technology and techniques to insure that your vehicle is repaired properly. We at Hamel Bros appreciate all of our customers, whether they are repeat or new to us and promise to repair your vehicle as if it were one of our own.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 4:00 pm
Tue 7:30 am - 4:00 pm
Wed 7:30 am - 4:00 pm
Thu 7:30 am - 4:00 pm
Fri 7:30 am - 4:00 pm
Sat Closed
* Holiday hours may differ.
Acura
Honda
I-Car

Reviews (1,516)

My Experience

I am Very happy with repairs done on my truck, from front office to work done in shop everything went smoothly!!

Likely to Recommend

Would definitely recommend shop

Repair Quality

I am very happy with repairs done.

Customer Service

Customer service was very good. They kept me informed throughout whole process.

Returned Clean

My Experience

I was very satisfied they kept me informed we stepped basically to let me know when you're not the work was good I definitely let somebody know to go here

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

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Returned Clean

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Repair Quality

Great job!

Customer Service

Returned Clean

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Repair Quality

Love your work and how friendly you all are. Thank you

Customer Service

Love the

Returned Clean

My Experience

Notifications as the repairs were completed as well as the status of the repairs. All work was performed in the time frame and all work was above expectations.

Likely to Recommend

Have already told several people of my complete satisfaction.

Repair Quality

Quality of the repair was 100%

Customer Service

My experience at Hamel Bros was wonderful. I was notified of the repair from start to finish. Work was performed to perfection and was ready when promised. I will definitely recommend Hamel Bros. to anyone. Vehicle was also showroom clean at pickup.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

The vehicle was taken within days of calling, the insurance claim process was seamless. My daughters repairs were completed as expected and her car has never looked cleaner!!! The staff was friendly and I found the email updates during the entire process to be a nice touch and kept me well informed along the way.

Likely to Recommend

They did a great job with the repair and I liked that they sent text messages to communicate regarding timeline. Everyone that I spoke with was very friendly and helpful. They even completely cleaned my car and repaired my key fob. Definitely recommend!

Repair Quality

Customer Service

My Experience

Likely to Recommend

I Would highly recommend shop to friends and family

Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

The completed job looked great, as if the car is back to new, original quality. Plus, I appreciated you cleaning the inside of my car. thanks

Likely to Recommend

Yes, I would absolutely recommend this company, I was very satisfied with the experience

Repair Quality

I had a great experience with the Hamel team,. They took great care of my car and where a pleasure to deal with. I will be using Hamel bros in the future!

Customer Service

Great communication on a pleasure to deal with.

Returned Clean

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Repair Quality

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My Experience

Looks good. First time experience with Hamel Bros.

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Repair Quality

Job well done

Customer Service

Returned Clean

My Experience

Brittany

My Experience

This is the second time that I use your service. And both time job well done congratulations to the whole team.

My Experience

Likely to Recommend

Repair Quality

The car looks great but now there’s a lite rattle from the engine and the car feels wobbly

Customer Service

They were very nice

Returned Clean