Mill City Auto Body
Mill City Auto Body is a family-owned collision center that has been servicing Westford and surrounding towns for over 40 years. Our goal is to provide our customers with a hassle free, quality, safe repair. We have all state-of-the-art equipment to bring your vehicle back to its pre-loss condition and work with most insurance companies.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Motorcycle Repair
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I had excellent service and my car came out fantastic.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Would recommend
Repair Quality - 5.0/5.0 -
Excellent
Customer Service - 5.0/5.0 -
Excellent work
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very pleased with the work done on my car. Looks like new.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.0/5.0
Repair Quality - 3.0/5.0 -
The repair was good, the detailing was good. Only complaint was that there is a new apparent scratch on the rear right side. Other than that its good
Customer Service - 5.0/5.0 -
Kept me updated when i called
Returned Clean
Likely to Recommend - 5.0/5.0 -
absolutely!!!
Repair Quality - 5.0/5.0 -
absolutely amazing work. car came back better than it have ever looked before. I am super impressed!!!
Customer Service - 5.0/5.0 -
jeff and his staff go above and beyond in every way
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very professional and great work.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Please refer to my previous comment
Repair Quality - 5.0/5.0 -
The representative,Emily, that established the repair to our vehicle was courteous, knowledgeable and professional. The repair work was outstanding. We asked for a repair not included in the initial damage and the results of that request was provided and the result was excellent. We would recommend this organization without hesitation.
Customer Service - 5.0/5.0 -
Emily was courteous, knowledgeable and professional very pleasant experience
Returned Clean
Likely to Recommend - 5.0/5.0 -
I have already begun telling friends and family about the high quality and service of Mill City Auto Body!
Repair Quality - 5.0/5.0 -
Excellent service, amazing craftsmanship, timely repair could not be more satisfied. Would highly recommend and use again in the future!
Customer Service - 5.0/5.0 -
Great communication through the whole process.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.0/5.0
Repair Quality - 3.5/5.0 -
I would have like more communication about the progress on my vehicle. I needed to call multiple times to understand how much longer I wouldn't have my car.
Customer Service - 3.5/5.0 -
Again, just would have appreciated more communication.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent communication on the plan for the repair, the status of the repair and the results were beautiful. The staff Jeff, Emily and the “guys” were all so friendly.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 3.5/5.0 -
Gate looks good. But there’s a squeaking sound, something sounds likes it spinning when I drive. Would be nice to not have any noise coming from the gate
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.5/5.0 -
Originally told one week for repair, ended up being 2.5 weeks. I get it that more damage was found, but delay not communicated.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Awesome service!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Quality workmanship
Repair Quality - 5.0/5.0 -
Very good color match and blending
Customer Service - 5.0/5.0 -
Very courteous