Hamel Bros. Service, Inc.

4.9 (1,516reviews)
100%
157 Pawtucket Blvd,  Lowell,  MA  01854

In operation 66 years.

Hamel Bros Service was established in 1960 as a family owned and operated collision and general repair facility which is currently being operated by the third generation of family. Our collision and service centers are known for their expertise, honesty, and stellar service. Here at Hamel Bros, we have a team of certified professionals committed to delivering superior quality and service to all of our customers. We place customer needs and safety at the highest level and combine exceptional skill and auto repair knowledge. We invest in the latest advanced technology and techniques to insure that your vehicle is repaired properly. We at Hamel Bros appreciate all of our customers, whether they are repeat or new to us and promise to repair your vehicle as if it were one of our own.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 4:00 pm
Tue 7:30 am - 4:00 pm
Wed 7:30 am - 4:00 pm
Thu 7:30 am - 4:00 pm
Fri 7:30 am - 4:00 pm
Sat Closed
* Holiday hours may differ.
Acura
Honda
I-Car

Reviews (1,516)

Likely to Recommend

Repair Quality

The whole experience was great-from the initial call with MAPFRE to the contact, appraisal, service, and pick up of the car. Hamel Bros was absolutely fantastic!

Customer Service

Returned Clean

My Experience

You kept me informed every step of the way. Also, all the people I spoke with were so kind and helpful. I was very pleased

Likely to Recommend

I’ve already mentioned them to a number of people.

Repair Quality

My car is perfect! They did a wonderful job and they kept me informed every step of the way. The people there were so nice.

Customer Service

Wonderful at keeping me informed of everything that was happening!

Returned Clean

Likely to Recommend

Already have.

Repair Quality

Hamel Brothers did a great job! I've used their services in the past with similar results... so I'm not surprised

Customer Service

They were great. They even finished the car EARLY

Returned Clean

Likely to Recommend

I would

Repair Quality

Great communication and repair work.

Customer Service

Great communication and customer service.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

They do great work, Jeep is perfect. Hamel Bros business is the best, all professional and caring people, wouldn’t go anyplace else

Likely to Recommend

I am already bragging about their work.

Repair Quality

Great job on my Jeep, like new. Love this place

Customer Service

The staff there are so nice, vey professionals and courteous

Returned Clean

Likely to Recommend

Repair Quality

Looks like brand new

Customer Service

Always prompt, fast service love the quality of work

Likely to Recommend

Repair Quality

Hamel Brothers did a great job, from the minute I picked up the phone to the day I picked up the car.

Customer Service

Great all around

Returned Clean

Likely to Recommend

Repair Quality

My coverage has glass included and I ended up paying the entire repair bill myself from Hamel Brothers been trying to call since Friday morning and no one has gotten back to me very disappointing

Customer Service

Returned Clean

My Experience

Just gotta say your crew did a great job

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Our car was repaired on-time and looks just like new. Great communication and friendly people made the entire experience very positive. THANK YOU!!!

Customer Service

Returned Clean

Likely to Recommend

Amazing shop

Repair Quality

They were amazing to work with and when there was an issue dealing with Mapfre they handled it

Customer Service

Returned Clean

My Experience

They’re amazing they always stay in communication with you every step of the way and my car was done before the time that was expected and it came out amazing highly recommend their services!

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I had a great experience with Hamel Bros. They assessed my car’s damages on a Friday, and had me scheduled to bring it in that Monday. I thought they would have it for a week and a half. They returned it to me three days later, which was fabulous! The repair work looked great. Dawn was also extremely friendly and made the whole process very easy. I would definitely return, very happy!

Likely to Recommend

Repair Quality

My experience at Hamel Bros. was great. They made the process extremely easy and the repair work looked great. I was very happy. Dawn was also really friendly and helpful.

Customer Service

Returned Clean

My Experience

Our car repair experience at Hamel Bros. was an extremely positive one. Everything was so easy, from dropping the car off to being updated regularly during the repair process. Everyone we dealt with was extremely welcoming, friendly and ready to help with any problem. Picking up the rental car at their shop went smoothly as well - Hamel Bros. was very accommodating. Our experience at Hamel Bros. was the best we’ve ever had at any body shop.

Likely to Recommend

Repair Quality

Customer Service

Hamel Bros. kept us updated regularly about the progress of the repair. They were friendly and efficient.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Will have them do repairs again thank you

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

The process went very smoothly. The office team was great and always kept me informed. Very convenient to have the rental car waiting for me when I dropped off my car. The repair looks great. Thank you.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean