Hamlin's

4.8 (398reviews)
100%
551 Mayer Street,  Bridgeville,  PA  15017

Family owned and operated in Bridgeville, Pennsylvania since 1950, Hamlin’s Automotive is a full service collision repair and mechanical facility. We pride ourselves on building customer relationships and providing the highest quality of mechanical and collision services.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (398)

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Wonderful people, great customer service, and amazing work! Definitely would recommend to everyone!

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I had a very good experience with you guys. Would come to you again if necessary.

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Sorry you lost us with the poor customer service and the added expenses that I had to pay because of this.

Repair Quality

Quality of work was good. Customer service was not.

Customer Service

Started off with the estimate. We were told we would get it the following day but that took a week. Then we were getting the runaround regarding the actual repair. We're told all the parts were in and it would be done by this date. Then that day came with no call. When we called we were told that you were waiting on parts (the parts that you already said you had) and we're given another date. THEN when that date came, it wasn't done and then we were told that the employee had to have surgery and we're given yet another date. That date came and we were told that it was being cleaned and should be ready that day (were told this when we finally called at 4:15pm that day). We were happy but then we're told that you did not do the brake repair and inspection that we asked originally when we dropped it off (this was on top of the insurance claim that we were paying for). So that was another couple days. So we had to incur $844 out of pocket (above the $1000 State farm allowed) for rental car expenses that we are now fighting to get reimbursed. Not happy at all with the service.

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Yes for the reasons given in my comments, only concern was the over two months before it could be repaired.

Repair Quality

I was dissatisfied with the two month waiting period before my car could be repaired.

Customer Service

Everyone was nice, cordial.

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Totally satisfied with service. People are always nice and helpful. Very responsive and courteous

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Mr. Gary was very professional and courteous and explained the whole process in detail. Also the lady that answered the phone was very courteous and helpful.

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Professional, polite and attentive to my needs.

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Great service! Great communication! Great people to work with

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Great repair job by your company.

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Great service

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Long delay to get parts, but I think this is industry wide. Service writer Gary is a great fellow.

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Returned Clean