Ham's Body Shop

Likely to Recommend - 5.0/5.0 -

Have had excellent service using Hams

Repair Quality - 4.5/5.0 -

Again I have only had it back less that 2 weeks and not taken it on the freeway yet to go to Eugene to see family or Medford to the Red Cross

Customer Service - 4.5/5.0 -

At this time-I would have to caveat that with the fact I have only had it back less than 2 weeks and have not driven the freeway yet let alone that far in town. My only issue which is really quite small but could be used maybe as just a courtesy is with Becca-that my dealing with her early on when I was trying to coordinate Enterprise car rentals with when my car might be ready. She indicated that when available Hams provides a loaner and I expressed an interest and she stated one would not be available until the next Tuesday. She advised me not to do anything with Enterprise until I heard back from her, which I never did. Had she indicated that I should be the one to call that day I would have been happy to do so. It's just a little follow through issue but can make a difference in streamlining vs reinventing the wheel-ie: is she going to call me or do I need to call anyway after being told to do nothing with Enterprise until I hear from her. As far as Hams overall my family has not had many dealings-thank goodness-but they have all been positive including this one so thank you very very much.

My Experience - 5.0/5.0 -

I wanted the car to look like it did before the mishap and it does so I am satisfied.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Great Service start to finish!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Great job excellent communication top notch experience 👍👍👍

Likely to Recommend - 3.5/5.0 -

Work quality 10 process 7

Repair Quality - 4.0/5.0 -

The repair appears to be impeccable. The time it took to negotiate the fix it price was 20 days. Unacceptable. Then another 14 days to complete the work. No matter how good the job, the frustration was not warranted

Customer Service - 4.0/5.0 -

The repair appears to be impeccable. The time it took to negotiate the fix it price was 20 days. Unacceptable. Then another 14 days to complete the work. No matter how good the job, the frustration was not warranted

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

We appreciate Hams attention to detail, even finding replacements for our after-market installations. The car actually looks better than before our accident. They meticulously examined every system from electrical to air conditioning & repaired & replaced it all!

My Experience - 5.0/5.0 -

I'm very happy with service and professionalism. Very friendly and answered any concerns I had.. The painting and repair of my Jeep was top notch 👌..I was happy with receptionist and manager. Thank you.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Very professional staff. They constantly communicated with me on the status of the repair to my truck. Proper instructions were provided to me as to the care of the repaired area. I have already referred friends to Hams, in the event they need such services.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

This is Andrea Igl. Thank you for the good work on my car.

Likely to Recommend - 4.5/5.0

Repair Quality - 5.0/5.0

Customer Service - 4.0/5.0

My Experience - 5.0/5.0 -

Quality work. Courteous staff. Always kept me aware of the progress of the repairs.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 1.5/5.0

Repair Quality - 4.5/5.0

Customer Service - 2.5/5.0 -

I had to call everyday for a month in order to get updates.

My Experience - 5.0/5.0 -

We have always had great results with Hams and we will go back if need them. Our car looks great, thank you to all the staff. Linda and Dwight Scott

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Great repair work....thank you

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0