Hannabass & Rowe Inc.
In operation 31 years, 17 years at this location.
Hannabass and Rowe has been serving the Roanoke Valley since 1982. Our shop has kept up with the ever changing car models and procedures needed to repair your vehicle to pre loss condition with all the technology changes we utilize Programs like I-Car to keep our techs trained on the procedures required in todays collision industry.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Paintless Dent Repair
- Discover Card
- MasterCard
- Visa
- Cash
- Debit Card
- English
| Sun | Closed |
| Mon | Closed |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | Closed |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Repairs were completed expeditiously and the intake person listen to my concerns. Was courteous, professional and friendly
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very friendly ! Helpful , communicated well had no issues at all
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Car is back to original shape
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent job on matching the aged paint and matching everything up.
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
On time, nice, friendly
Likely to Recommend - 5.0/5.0 -
Of all the collision repair shops we have used over the years, H&R was by far the best quality and easiest to work with
Repair Quality - 5.0/5.0 -
H&R did a wonderful job getting my son's Honda CRV looking beautiful again after a worthless deer ran into our vehicle Halloween night. Now we are only waiting on the hood bug deflector to arrive so H&R can install it like it was previously to the accident. Our only complaint is the huge disconnect in communication Allstate insurance and H&R have with their current system. Even though we set up the appointment with H&R through the Allstate app, H&R were not ready for us when we arrived because they never got the appointment confirmation from Allstate. Luckily H&R were kind and helped us immediately on the spot so we could expedite our needed repair. Overall, I would rate H&R as a top-notch collision repair company and I am glad we did business
Customer Service - 5.0/5.0 -
The customer service went out of our way to help us even after Allstate dropped the ball
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
overall They done a great job on repairing it
Repair Quality - 4.5/5.0 -
Iam smelling hot collant when Iam driving and when I park my car after driving it
Customer Service - 4.5/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0 -
Excellent customer service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Did a great job.
Likely to Recommend - 5.0/5.0 -
This is my third time using H&R. The second time with the shop in Hollins. The work is always great.
Repair Quality - 5.0/5.0 -
I don't see any flaws in the work.
Customer Service - 5.0/5.0 -
Very nice people
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I appreciate the daily updates. The office staff was great to work with.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
We consistently use Hannabas and Rowe. We have never had any problems or issues with them. A+.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
I have not picked up my vehicle yet and this is being falsely reported to insurance. I am also not happy with an extra charge for credit card. I hope the body work is correct.