Hansel Auto Group
In operation 34 years, 13 years at this location.
Hansel Collision Center is a family-owned auto repair business that has been serving the community since 1992. Serving all of Sonoma County. Our goal is to provide high-quality repairs promptly. We offer a high level of manufacturer-certified collision repair. All our technicians are 100% I-CAR GOLD CLASS PLATINUM level trained. We are a factory dealer trained and certified by BMW. Ford/Lincoln, Honda /Acura, and Subaru. The Hansel Auto Group dealerships are Hansel Ford Lincoln, Hansel BMW, Hansel Subaru, Hansel Volkswagen, Hansel Toyota, Hansel Honda, and Hansel Ford Petaluma.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Abdominal Everyone was very helpful and went out of their way to make it as comfortable as possible. Eddie/Eddy? Who was in charge of the repairs kept me informed of progress, which took longer than expected. Adrian also went out of his way to give my daughter, who followed me when I dropped off the car, advice and help on a small injury on her Subaru.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
George Sanchez was terrific 👍
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Jorge handled my accident claim very professionally
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0 -
Quality of work was excellent, other aspected marginal
Repair Quality - 4.0/5.0
Customer Service - 2.5/5.0 -
Time to repair vehicle seemed longer that needed. For example, the damage assessment was not done for nearly a week after the car was dropped off.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Danielle was professional and friendly. The body shop did a nice job on my car.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everyone helpful and nice
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent service. Would highly recommend you👍👍🌺
Customer Service - 5.0/5.0 -
Excellent service. Would highly recommend you👍👍🌺
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Danielle Wilder was a joy to work with. She did a marvelous job of keeping me up to date on progress, including when some other issues were discovered during the repairs (as I asked her to do). She quickly provided options and costs that allowed me to make an informed decision. On top of that, the car was ready BEFORE the estimated date of completion. I absolutely unequivocally recommend Danielle and all at Hansel Collision.