Hansel Auto Group
In operation 34 years, 13 years at this location.
Hansel Collision Center is a family-owned auto repair business that has been serving the community since 1992. Serving all of Sonoma County. Our goal is to provide high-quality repairs promptly. We offer a high level of manufacturer-certified collision repair. All our technicians are 100% I-CAR GOLD CLASS PLATINUM level trained. We are a factory dealer trained and certified by BMW. Ford/Lincoln, Honda /Acura, and Subaru. The Hansel Auto Group dealerships are Hansel Ford Lincoln, Hansel BMW, Hansel Subaru, Hansel Volkswagen, Hansel Toyota, Hansel Honda, and Hansel Ford Petaluma.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 4.5/5.0 -
I would just warn them about the communication delays
Repair Quality - 5.0/5.0 -
Good quality
Customer Service - 2.5/5.0 -
It was very difficult to get a response, you should hire office staff to manage the phones or hire a phone service to answer the phones
Likely to Recommend - 2.0/5.0
Repair Quality - 2.0/5.0
Customer Service - 2.0/5.0 -
4 paint does not match!! You should have replaced the bed do not like the way the bedside was replaced
Likely to Recommend - 1.5/5.0
Repair Quality - 1.5/5.0 -
Received car in disrepair and still needs to be fixed
Customer Service - 3.5/5.0 -
Respectful and attentive but still unresolved