Harbour Auto Body
In operation 51 years, 3 years at this location.
From the beginning, the mission for the Harbour Auto Body team has been to provide great customer service and superior workmanship while maintaining a well-kept, clean facility and working environment. To do this teamwork and communication is essential and every member of the team is proud of their contribution in rolling out a quality product. Not all auto body shops are not equal. The difference for Harbour Auto Body - humble beginnings, the highest quality workmanship and work ethic in the Maine tradition.
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Detailing
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0 -
so nice honestly and so chill like i’ve already told a few people about you guys!
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
front desk lady was super nice !! it’s my first ever car issue and she wasn’t intimidating which is nice - scott (?) was chill too
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0 -
Not sure. There were a few issue upon picking up the car. The body work was great, but the battery was dead and ultimately had to be replaced and the tires were dangerously damaged which I mention. When I dropped it off. They also had to be replaced. On my time and my out of pocket this should all have happened before I picked up the car.
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0 -
Slow to respond to messages. I had to keep calling to check on status.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
All members of Harbor Auto were soo helpful and informative about my repairs. They called me with updates every time, helped me w my insurance coverage, getting rental. Big thank you Amber and team
Likely to Recommend - 5.0/5.0 -
Everyone was just so supportive and very kind.
Repair Quality - 5.0/5.0 -
The car looks like new!! I was very surprised and happy!
Customer Service - 5.0/5.0 -
Everyone there was so kind and supportive! It was a welcoming experience as I was very stressed.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Steve offered complete explanations of what to expect and in what timeline. The job was completed early and the quality of the work is evident. Well done team!
Likely to Recommend - 4.0/5.0 -
The repair went from an estimate of $2,800 to $3,600 when we picked it up. No additional damage was found. Were told it was for scanning the vehicle and got some convoluted explanation why it could not have been know/included in the original estimate.
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 3.5/5.0 -
cleanup the customer service stuff, communicate sooner about add-ons (like radar realignment missed in the estimate) and call back when you say you will and you get a 10
Repair Quality - 5.0/5.0 -
The final work was a excellent
Customer Service - 2.5/5.0 -
Customer service. I recommend that Harbour auto body train their front desk people to give their name each and every time you call. They don't. I called about 6 times to get a status, 5 times they said "we'll call you back" and never called. Only the final call, when the car was complete, did they actually call.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Really friendly staff and I have full confidence in their work. I've been to them 3 or 4 times and would recommend them to anyone. They wash the car and clean it. This goes above and beyond!
Customer Service - 5.0/5.0
Likely to Recommend - 1.0/5.0 -
I am not satisfied with the work that was done. If I can tell the difference in the paint so will a dealer when I go to trade my truck.
Repair Quality - 1.0/5.0 -
The paint on the door is lighter than the other door beside it and the person told me that it looks shinier and to park in the sunshine it will help the paint dry quicker. I have had work done at Harbour Auto Body several times in the past but I don’t think I will return to have work done in the future.
Customer Service - 3.5/5.0 -
The receptionist was very helpful and pleasant to deal with.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 4.0/5.0 -
Repair seems good. Seems like the seat heater is always on
Customer Service - 1.0/5.0 -
Lost key fob, lost license plate. Called me on July 28 told me the truck would be ready by 7/31. Did not get the truck back until 8/25.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great communication. Great job on the car.